Job Opportunities in Nigeria
October 28, 2024
IRecruiters Africa
Lagos
FULL TIME & OTHER
Operations Officer (Financial Technology Company)
About Company: Our client is one of the fast-growing Financial Technology companies in Africa
Job Objective: The company is seeking to hire a resourceful Operations Officer who will be responsible for resolving all reconciliation issues arising from transactions and performing automated back-office processing such as dispute processing, settlement, reconciliation, and reporting.
Key Responsibilities:
Pay: From ₦250,000.00 per month
Application Deadline: 30/11/2024
Job Objective: The company is seeking to hire a resourceful Operations Officer who will be responsible for resolving all reconciliation issues arising from transactions and performing automated back-office processing such as dispute processing, settlement, reconciliation, and reporting.
Key Responsibilities:
- Reconcile and verify all settlement files obtained from the System before settlement.
- Report all inconsistencies realized during verification and reconciliation of the settlement files to the technical team and line manager for resolution before the actual settlement.
- Coordinate with Customer Experience teams to communicate transaction claims (reversals) successfully processed and settled.
- Coordinate with Reconciliation teams of participating member banks to address their reconciliation issues and provide support promptly.
- Compile all day’s transaction vouchers and records and file them accordingly.
- Adhere to key processes in line with the respective job requirements to achieve high levels of operational efficiency.
- Identify process gaps in key areas and suggest remedial measures to address the gaps.
- Maintain and update a tracker of customer invoices and collections while following up with customers to ensure payments are received on time.
- Bachelor’s degree in accounting, statistics, business management or in any related fields.
- 2-3 years’ experience in the Banking/Financial sector.
- Experience with data analytics skills. i.e., proficient use of MS Excel and any other data analysis tools.
- Excellent problem-solving abilities.
- Excellent interpersonal and data analytical skills.
- Excellent written and oral Communication skills.
- Efficient and able to meet deadlines.
- Quick learning abilities and flexibility in all aspects.
Pay: From ₦250,000.00 per month
Application Deadline: 30/11/2024
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