Job Opportunities in Nigeria

October 28, 2024

IRecruiters Africa

Lagos

FULL TIME & OTHER

Operations Officer (Financial Technology Company)

About Company: Our client is one of the fast-growing Financial Technology companies in Africa
Job Objective: The company is seeking to hire a resourceful Operations Officer who will be responsible for resolving all reconciliation issues arising from transactions and performing automated back-office processing such as dispute processing, settlement, reconciliation, and reporting.
Key Responsibilities:
  • Reconcile and verify all settlement files obtained from the System before settlement.
  • Report all inconsistencies realized during verification and reconciliation of the settlement files to the technical team and line manager for resolution before the actual settlement.
  • Coordinate with Customer Experience teams to communicate transaction claims (reversals) successfully processed and settled.
  • Coordinate with Reconciliation teams of participating member banks to address their reconciliation issues and provide support promptly.
  • Compile all day’s transaction vouchers and records and file them accordingly.
  • Adhere to key processes in line with the respective job requirements to achieve high levels of operational efficiency.
  • Identify process gaps in key areas and suggest remedial measures to address the gaps.
  • Maintain and update a tracker of customer invoices and collections while following up with customers to ensure payments are received on time.
Key Requirements
  • Bachelor’s degree in accounting, statistics, business management or in any related fields.
  • 2-3 years’ experience in the Banking/Financial sector.
  • Experience with data analytics skills. i.e., proficient use of MS Excel and any other data analysis tools.
  • Excellent problem-solving abilities.
  • Excellent interpersonal and data analytical skills.
  • Excellent written and oral Communication skills.
  • Efficient and able to meet deadlines.
  • Quick learning abilities and flexibility in all aspects.
Job Types: Full-time, Permanent
Pay: From ₦250,000.00 per month
Application Deadline: 30/11/2024

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