Job Opportunities in Nigeria
October 25, 2024
Workforce Group
Lagos
CONTRACT
Landlord / Client Relations Officer
- Workforce Group is seeking a skilled and experienced Landlord Relations Officer or Client Relations Officer for its client.
- Daily engagement of Landlords by putting calls through to all Landlords to notify them of our intention to renew.
- Receiving and escalating site issues as they come up from landlords and following up for closure.
- Liaise with consultants and the lease payment team on renewal progress updates.
- Provide data to enable us to have a robust profile of its landlords.
- Keep and maintain records of all inquiries and complaints received from landlords.
- Work with relevant functions across the business to develop solutions to common/recurrent issues in company-landlord relations.
- Resolve access issues on locked sites.
- Support external consultants for timely resolution of challenges experienced in the negotiation process.
- Maintain up-to-date Landlord Contact.
- Collaborate with cross-functional teams to establish the nature, channel, and frequency of contact with landlords.
- Maintain positive relations with landlords in line with existing company policies and processes while protecting the company’s financial interest.
- Any other task as assigned by the Land lease and Landlord relation managers.
- Preparing reports using data analytics and any other tools.
- Candidates should possess a HND / BSc in Social Science or Bachelor of Law
- Communication Skills
- Strong Data analysis using Excel/Power BI
- Reporting
- Conflict Management
- IT Appreciation & Application·
- Service Level Management.
N260,000 monthly (net).
Method of Application
Interested and qualified candidates should send their CV to: recruitment@workforcegroup.com using the Job Position as the subject of the mail.
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