Job Opportunities in Nigeria


September 13, 2024

Revampa

Lagos

FULL TIME


Client Relations Officer

Revampa, a Human Resources (HR) / Recruitment Services company, is recruiting suitable candidates to fill the position below:
Job Position: Client Relations Officer
Job Location: Ajah, Lagos
Employment Type: Full-time

Job Description


  • Welcome clients, answer inquiries, and troubleshoot complaints.
  • Manage company phone lines: Answer all incoming calls and take messages.
  • Raise the company profile and its services via email marketing & advertising.
  • Handle receipt and outgoing deliveries of documents, parcels, dispatch, etc.
  • Sell company services to potential clients via cold calling and follow-ups.
  • Plan, delivered and managed creative content on Social Media platforms.
  • Keep updated visitor records and files.
  • Schedule/ conduct site visits and follow up effectively with clients till successful sales closure.
  • Research and implement innovative trends and innovations in Customer Experience.
  • Take up other duties as assigned (travel arrangements, schedules, etc.
Requirements
  • Must be available to start Immediately.
  • First Degree holder with a minimum of 2 years experience in a Customer-related role.
  • Excellent communication skills with a courteous yet friendly disposition.
  • Must reside within Ajah/ environs
  • Proficient in Microsoft Office Suite.
  • 80% Social media handling skills; content creation and management
  • Professional and pleasant telephone etiquette & branding.
  • Exceptional troubleshooting and client interaction skills.
  • Ability to multitask and prioritize. Strong organizing and time-management skills
  • Focused and growth-minded.
Method of Application
Interested and qualified candidates should send their applications to: revampang@gmail.com using the Job Position as the subject of the mail.


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