Job Opportunities in Nigeria
October 24, 2024
OnePyramid Consulting Ltd
Lagos
FULL TIME
E-commerce Specialist
Position Overview:
Our client, a well-established brand in the clothing industry, is looking to hire a skilled E-commerce Specialist with expertise in Data Analysis and Customer Relationship Management (CRM). The ideal candidate will play a crucial role in driving online sales growth by analyzing e-commerce data and optimizing customer engagement through CRM strategies. This role requires a deep understanding of e-commerce platforms, data-driven marketing, and customer behavior in the fashion industry.
Key Responsibilities:
Pay: ₦300,000.00 - ₦400,000.00 per month
Our client, a well-established brand in the clothing industry, is looking to hire a skilled E-commerce Specialist with expertise in Data Analysis and Customer Relationship Management (CRM). The ideal candidate will play a crucial role in driving online sales growth by analyzing e-commerce data and optimizing customer engagement through CRM strategies. This role requires a deep understanding of e-commerce platforms, data-driven marketing, and customer behavior in the fashion industry.
Key Responsibilities:
- Manage and optimize the brand's e-commerce platform to increase sales and customer retention.
- Analyze e-commerce data (traffic, conversion rates, sales trends) to identify opportunities for improvement and inform strategic decisions.
- Develop and implement CRM strategies to enhance customer relationships and personalize shopping experiences.
- Monitor and analyze key performance metrics, creating detailed reports on website traffic, sales performance, and customer behavior.
- Collaborate with marketing and sales teams to drive targeted email campaigns, promotions, and loyalty programs based on customer data insights.
- Ensure seamless integration of the e-commerce platform with the CRM system for effective tracking and reporting.
- Stay updated with the latest e-commerce trends, tools, and best practices to keep the brand competitive.
- Work with the product and logistics teams to ensure timely updates of inventory and product listings.
- Minimum of 5 years of experience as an E-commerce Specialist, preferably in the fashion or clothing industry.
- Strong knowledge of e-commerce platforms (e.g., Shopify, Woo Commerce) and CRM tools (e.g., Salesforce, Hub Spot).
- Proven experience in data analysis, with the ability to interpret complex data and provide actionable insights.
- Proficiency in Google Analytics and other analytics platforms.
- Excellent understanding of online consumer behavior, digital marketing strategies, and conversion rate optimization.
- Strong communication and project management skills.
- Ability to work in a fast-paced environment and manage multiple projects simultaneously.
- Experience in the clothing or fashion industry is a plus.
- Knowledge of SEO and paid advertising strategies is an added advantage.
- Experience with A/B testing and user experience optimization.
Pay: ₦300,000.00 - ₦400,000.00 per month
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