Customer Care/Logistics Officer We are currently seeking a Logistics Customer Service Representative whose functional areas of responsibilities could include, but are not limited to, distribution, inbound / outbound customs requirements and procedures as well as contacting suppliers for documentation and notifications to customers. Responsibilities:
Schedule outbound and inbound shipments.
Assist with the communications with carriers when issues arise.
Make recommendations with regard to transportation, routing, carrier selection and assist to meet customer requirements.
Prepare and review invoices for accuracy.
Ensure all supporting documents are accurate, available and applicable to the customer order/shipment.
Organize pick-up schedules as applicable for cargo.
Request Bills of lading from shipping lines.
Scan and upload invoices, shipping documentation, as part of company guidelines.
Compile and submit accurate, regular and timely reports as requested.
Provide customer statistics regarding shipments via email or through verbal transmission.
Keep communication flowing with customer on a daily basis to ensure the highest customer service.
Process new rate requests, especially during the booking portion, along with pertinent information to pricing for rate submission and approval from customer.
Report and document any irregularities to Supervisor immediately.
Requirements and Skills: · Candidates should possess a Bachelor's Degree / HND / OND qualification. · 0 - 2 years relevant experience. · Fluent in written and spoken English and 2 other Nigerian Languages. · Proficiency in Microsoft Office. · Applicants MUST be resident around Yaba, Lagos with a valid drivers license. Interested candidates are to send Cv to jobgsl321@gmail.comwith job position as subject Location: Yaba/Lagos Job Type: Full-time Pay: ₦60,000.00 - ₦80,000.00 per month Experience:
Customer support: 1 year (Preferred)
Application Deadline: 30/09/2024
We regret to inform you that this job opportunity is no longer available