Customer Care Representative/Sales Closer (Must Reside In Isolo, Jakande Gate, Ejigbo, and Ikotun)
Netreach Digital Marketing Firm is a fast-growing ecommerce company dedicated to providing exceptional customer experiences. We're seeking a talented and motivated Customer Care Rep/Sales Closer to join our team! Job Summary As a Customer Care Representative/Sales Closer, you will be responsible for delivering top-notch customer service, resolving customer inquiries, and closing sales opportunities. You will be the voice of our brand, providing personalized support to our customers via phone, email, and chat. Your goal will be to ensure customer satisfaction, build loyalty, and drive sales growth. *Responsibilities:* - Sort our orders & Work with delivery agents to ensure smooth delivery of orders - Handle customer inquiries and resolve issues efficiently and professionally - Provide product knowledge and recommendations to customers - Close sales opportunities and meet sales targets - Utilize CRM software and customer service tools to manage customer interactions - Collaborate with team members to achieve shared goals - Stay up-to-date with industry trends, products, and promotions Requirements - 1+ years of customer service and sales experience - Excellent communication, listening, and problem-solving skills - Ability to work in a fast-paced environment and adapt to changing priorities - Strong product knowledge and understanding of ecommerce platforms - Proficiency in CRM software and customer service tools - HND/BSC in a relevant field of study What We Offer - Competitive salary and benefits package - Ongoing training and development opportunities - Collaborative and dynamic work environment - Recognition and rewards for outstanding performance - Opportunity to grow with a fast-growing ecommerce company Job Types: Full-time, Permanent Pay: From ₦65,000.00 per month Application Question(s):
Where do you stay currently?
Experience:
Customer support: 1 year (Preferred)
We regret to inform you that this job opportunity is no longer available