This is a key managerial role within an organization responsible for overseeing the operations of a specific branch or location. Their primary duty is to ensure that the branch functions smoothly, efficiently, and in line with company policies and objectives. The job description of a branch supervisor typically includes the following responsibilities:
Supervision and Leadership: Leading a team of employees within the branch, including hiring, training, coaching, and evaluating staff performance.
Operations Management: Overseeing day-to-day operations of the branch, including customer service, sales, inventory management, and administrative tasks.
Customer Service: Ensuring high levels of customer satisfaction by resolving customer complaints, addressing inquiries, and maintaining a customer-centric environment.
Sales and Revenue Generation: Setting sales targets, monitoring sales performance, and implementing strategies to achieve sales goals and increase revenue.
Financial Management: Managing the branch budget, expenses, and profitability, including monitoring financial transactions, controlling costs, and optimizing revenue streams.
Compliance and Regulation: Ensuring compliance with company policies, industry regulations, and legal requirements, including health and safety standards, labor laws, and financial regulations.
Inventory Control: Monitoring inventory levels, coordinating replenishment, and minimizing shrinkage or loss through effective inventory management practices.
Marketing and Promotion: Collaborating with the marketing department to implement promotional activities, advertising campaigns, and marketing strategies to attract customers and increase brand awareness.
Reporting and Analysis: Generating regular reports on branch performance, analyzing data to identify trends, opportunities, and areas for improvement, and presenting findings to senior management.
Problem Solving and Decision Making: Addressing operational challenges, resolving conflicts, making strategic decisions, and implementing solutions to achieve branch objectives.
Communication and Collaboration: Facilitating communication and collaboration between branch staff, other departments, and corporate headquarters to ensure alignment with organizational goals and objectives.
Risk Management: Identifying potential risks and implementing measures to mitigate them, including security risks, operational risks, and compliance risks.
REQUIREMENT Bsc /HND in business administration or any related filed Good skintone 2 year working experience in similar position Excellent communication skills Computer literate Ability to work under pressure Excellent attention to details Fair knowledge on skin care, and skin care product. Must be resident Port Harcourt Must be 32 years or above Job Type: Full-time Pay: ₦50,000.00 - ₦100,000.00 per month Application Question(s):