We require an exceptional Administrative Support Officer to serve as the first point of contact for visitors, pupils and parents to our school.
The goal is to set the tone for our visitor's experience and to maintain an organized and professional front office.
Requirements
Must reside in Ibadan and be able to easily commute to Jericho, Ibadan
Minimum 5years of demonstrable post qualification experience in a similar role in a school or other corporate organizations is essential
A degree in English Language/Business Administration/Management gained from a reputable Institution
Must have strong verbal and written communication skills to interact with pupils, parents, staff and visitors in a clear and professional manner
Must have excellent customer service skills to provide a welcoming and helpful experience for all individuals coming to our school
Must be professionally presented, self-confident and smartly dressed at all times
Proficient in Microsoft Office Suite (Word, Excel and Power Point) for excellent delivery of your duties
Must be able to ensure smooth communication both internally and externally
Must have excellent interpersonal skills and ability to work within professional boundaries and relate well with visitors, parents, pupils, staff and management
Ability to remain calm and effectively manage and respond to difficult people or situations
Ability to identify and analyze problems and use own initiative to produce acceptable solutions
Ability to maintain confidentiality and professionalism when dealing with pupil records and other private matters.
Detail-oriented to help accurately maintain records, handle paperwork and ensure that all necessary information is recorded correctly
Must be able to plan and organize work in a fast-paced environment where exceptional level of service is required to be maintained, whilst managing multiple tasks, handling interruptions and prioritizing effectively to meet deadlines
Be open to change and be adaptable to unexpected situations to meet evolving needs
Must be able to deal with in-person/telephone/online inquiries in an efficient, knowledgeable and courteous manner; ensuring accurate information is passed to relevant parties similarly.
Facilitating communication between academic staff, school and parents
Scheduling appointments, conduct facility tours and process new registrations etc.
Handling school marketing, creating content such as images, videos, graphics for the school's social media channel etc
Must have understanding of school calendar management and ability to monitor this with little or no supervision.
Method of Application
Interested and qualified candidates should send their Cover Letter & CV detailing how they meet the above criteria and why we should hire them to: eyfsrecruitment@gmail.com using the Job Position as the subject of the mail.
Note: If you do not hear from us within two weeks of your application, know that you have not been successful on this occasion.