September 3, 2024

Assess HR

Queenstown

FULL TIME

System Engineer

Our client is looking for a systems engineer to join their growing IT Services business in Queenstown. If you are looking for a dynamic and rewarding IT career in one of NZ's most iconic locations, this is the company for you. More than a service provider; our client employs a community of passionate individuals shaping the future of IT and Software solutions. As a well-established and highly regarded technology group, they take pride in offering a diverse range of professional and innovative services tailored to suit the unique needs of their clients.

About the Role
We are seeking a seasoned Systems Engineer with outstanding relationship skills, with an ability to translate technical solutions into impactful business outcomes for clients. As a client-facing professional, you will be on-site, offering hands-on IT assistance and leadership. Our close-knit team values teamwork, integrity, and friendly communication.

What We're Looking For
As an experienced Systems Engineer, you thrive on engaging with clients beyond the office environment. Your proactive style, coupled with a friendly and approachable demenour, enables you to provide exceptional service to our local clients.

Key Attributes
Effective Communication: You possess excellent communication skills, effortlessly conveying technical solutions in terms that resonate with clients and drive positive business outcomes.
Client Satisfaction: Client happiness is at the forefront of your priorities. Your dedication to ensuring satisfaction sets you apart, and you take pride in delivering a service that exceeds expectations.
Calm Under Pressure: Adept at maintaining composure in high-pressure situations, you instill confidence in clients through your cool-headed approach.
Qualifications: Whether through a degree or equivalent IT experience, you bring a robust knowledge base and a hunger to showcase your skills both internally and to our valued clients.
Driver's License: Holding a current New Zealand driver's license is a must. With a significant portion of your role involving on-site client visits, your ability to provide high-level IT services and solutions directly contributes to our clients' success.

Key Tasks and Responsibilities

Provide proactive IT leadership to local clients through analysing and evaluating system design, ensuring their technology needs align seamlessly with their business objectives.
Research, analyse, plan, test and execute network infrastructure updates and changes, ensuring best practice configuration and integration of multiple operating systems.
Translate complex technical solutions into clear, understandable terms for clients, fostering effective communication and collaboration.
Cultivate strong client relationships, prioritising their satisfaction through the delivery of top-tier IT services.
Uphold a composed and confident demeanour under pressure, reassuring clients and delivering optimal solutions.
Maintain meticulous client IT documentation, ensuring comprehensive records of configurations, solutions, and interactions, to provide a foundation for seamless communication and tailored support.
Deliver exceptional client communications by providing proactive follow-ups and regular status updates, fostering transparency with clients and our internal team to ensure everyone is well-informed and aligned.

What's in it for You

Join a collaborative team that values innovation, growth, and professionalism.
Competitive salary and benefits.
Professional development opportunities to enhance your skills.
Engage in a well-being program designed to support your overall health.
Participate in social club activities and Friday night team drinks.
Access health insurance and an employee assistance scheme for you and your family.

Our client is a well-established and highly regarded technology group, they take pride in offering a diverse range of professional and innovative services tailored to suit the unique needs of their clients. If you're ready to elevate your Systems Engineer career in a supportive and dynamic environment, Apply Now.
You must be eligible to work in New Zealand to be considered for this position.