Job Opportunities in New Zealand
September 3, 2024
Assess HR
Queenstown
FULL TIME
Level 2/3 MSP Engineer
Focus Technology Group is one of the largest privately owned IT Services companies in the South Island, steady growth has created the opportunity for a skilled Level 2/3 MSP Engineer to join the team, based either in Queenstown or Wanaka. If you are looking for a rewarding IT career and the opportunity to live in NZ's most iconic tourist region, this is the company you have been looking for.
The engineering team at Focus is a passionate group of individuals who excel at translating technical solutions into impactful business outcomes for clients.
As an experienced client-facing System Engineer, you will be on-site, offering hands-on IT assistance and leadership. You thrive on engaging with clients beyond the office environment. Your proactive style, coupled with a friendly and approachable demeanour, enables you to provide exceptional service to our local clients.
Key Tasks and Responsibilities
Focus is a well-established and highly regarded technology group, they take pride in offering a diverse range of professional and innovative services tailored to suit the unique needs of their clients. If you're ready to elevate your Systems Engineer career in a supportive and dynamic environment, Apply Now.
You must be eligible to work in New Zealand to be considered for this position.
The engineering team at Focus is a passionate group of individuals who excel at translating technical solutions into impactful business outcomes for clients.
As an experienced client-facing System Engineer, you will be on-site, offering hands-on IT assistance and leadership. You thrive on engaging with clients beyond the office environment. Your proactive style, coupled with a friendly and approachable demeanour, enables you to provide exceptional service to our local clients.
Key Tasks and Responsibilities
- Provide proactive IT leadership to local clients through analysing and evaluating system design to align their technology needs with their business objectives.
- Research, analyse, plan, test, and execute network infrastructure updates and changes, ensuring best practice configuration and integration of multiple operating systems.
- Translate complex technical solutions into clear, understandable terms for clients, fostering effective communication and collaboration.
- Cultivate strong client relationships, prioritising their satisfaction through the delivery of top-tier IT services.
- Uphold a composed and confident demeanour under pressure, reassuring clients and delivering optimal solutions.
- Maintain thorough client IT documentation including comprehensive records of configurations, solutions, and interactions, to provide a foundation for efficient communication and tailored support.
- Deliver exceptional client communications by providing proactive follow-ups and regular status updates, delivering transparency with clients and our internal team to ensure everyone is well-informed and aligned.
- With an applicable degree, certifications, or equivalent IT experience, you bring a robust knowledge base and a hunger to showcase your skills both internally and to our valued clients.
- You possess excellent communication skills, effortlessly conveying technical solutions in terms that resonate with clients and drive positive business outcomes.
- You take pride in delivering a service that exceeds expectations, Your dedication to ensuring satisfaction sets you apart
- Adept at maintaining composure in high-pressure situations, you instill confidence in clients through your cool-headed approach.
- A current NZ Driver's License
- Managed Service Provider experience is essential.
- At least 5+ years of IT industry experience in Microsoft Server technologies.
- Previous experience working with Advanced Microsoft Server technologies or advanced technologies from other vendors.
- Previous experience in virtualisation and/or cloud computing.
- Previous experience in managing client relationships.
- Previous experience in a team environment.
- Join a collaborative team that values innovation, growth, and professionalism.
- Competitive salary and benefits.
- Professional development opportunities to enhance your skills.
- Engage in a well-being program designed to support your overall health.
- Participate in social club activities and Friday night team drinks.
- Access health insurance and an employee assistance scheme for you and your family.
Focus is a well-established and highly regarded technology group, they take pride in offering a diverse range of professional and innovative services tailored to suit the unique needs of their clients. If you're ready to elevate your Systems Engineer career in a supportive and dynamic environment, Apply Now.
You must be eligible to work in New Zealand to be considered for this position.
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