October 22, 2024

SkyCity Entertainment Group

Queenstown

FULL TIME

Support Services Supervisor | SkyCity Queenstown

About Sky City Queenstown
Sky City is the place to come for fun in Queenstown. With our casino at our heart, and a fabulous Food and Beverage offering, there's always something happening around here! Sky City Entertainment Group is one of Australasia's leading entertainment destinations with four locations in Australia and New Zealand, therefore working at Sky City means working alongside some of the very best in the gaming, hospitality, and tourism industries.

About the role
In this unique & varied role, you will work to provide customer satisfaction and safe service delivery by the breakdown response and preventative maintenance of technical gaming equipment, alongside analysing gaming machine performance and providing recommendations accordingly.
You will also be the go-to person to ensure Sky City Queenstown building structures and infrastructures meet the expectations of customers, co-ordinating and overseeing contractor management, maintenance repairs, and general upkeep of the building and facilities.
Where applicable you will provide local support for IT issues as a first point of contact, with the assistance of the Auckland Sky City IT operation.

This is a Full-Time opportunity, working 40 hours per week, primarily Monday - Friday, but some weekend work may be required on an occasional basis.

Want to learn more? To read the full job description, hit 'apply now' and you will find the document at the bottom of the page.

About you
It'll be your winning attitude, excellent customer service & communication skills, coupled with your high level of professionalism & initiative which will make you a great fit for Sky City. Using your innate problem-solving ability, you will focus on continuous improvements, cost efficiencies and be able to see the big picture while maintaining attention to detail.
To be successful in this role, you will also;

Have Field, electrical, or electronics service or maintenance experience or a keen interest in pursuing a career in this area

Possess Good time management skills and ability to work independently
Be able to undertake the physical demands required of the role

Be aged 20 years or above with a clear criminal history due to licencing requirements
Have knowledge of IT fundamentals

An EST certificate is advantageous but not essential. Full training can be provided around the maintenance and repair of Electronic Gaming Machines.

What's great about working for Sky City?
Other than the opportunity to join a fantastic team in a varied role, you will have great scope for development and career progression all whilst getting to work in a fun, busy and vibrant environment. And if all that's not enough - Sky City offers great staff benefits including discounts across our outlets, subsidised meals and health insurance and much more!

We begin reviewing all applications as soon as we receive them, so if this role ticks your boxes, apply today and we could be speaking to you very soon.

Not sure if this role is for you but interested in what else Sky City has to offer? Please visit www.skycitycareers.com to see our current vacancies or to register your interest in joining the team.

At Sky City, our career opportunities are as diverse as our workforce. We don't just embrace differences; we value and support them. Our hiring is centred on capability and performance, regardless of gender, gender identity, race, origin, age, educational background, disability, or religious beliefs. We're here to empower you to shine. Our willingness to adapt ensures you can chart your path with us! Join us at Sky City and be extraordinary by being you.