Specialist, Property Assessing

September 6, 2024

Insurance Australia Group

OTHER & FULL TIME

Create impact as a Specialist Property Assessor

Join the largest general insurance group in Aotearoa New Zealand and Australia.

Mō te Tūranga | About the Role

In this role, you will be at the forefront of assessing property loss and damage claims. You will play a crucial role in quantifying losses, coordinating repairs and replacements, and negotiating settlements with customers.

Key Responsibilities:

Assessing: Assess and adjust property damages and loss accurately.
Quantify: Scope and quantify the damage and loss accurately.
Communication: Ensure all parties are kept informed throughout the claims process.
Field-Based Operations: Manage referred claims, determine policy coverage, and support the repair or settlement process, in a field-based environment.
Reporting: Provide detailed reports to stakeholders.
Customer Service: Maintain high standards of customer service.
Risk Management: Proactively identify and address potential risks or opportunities within the property assessing function.
System and Process Improvements: Contribute to the enhancement of systems and processes.
Compliance: Ability to handle claims efficiently and in compliance with company standards.

This is a permanent full-time opportunity with hybrid working conditions.

The successful applicant will be based in Rotorua.

Ōu Pūkenga | About You

To be successful in this role, although not essential, you'll ideally have the following attributes:

Experience in Property Assessing/Loss Adjusting
Technical skills relevant to Property Assessing
Good working knowledge of Microsoft Office package
Experienced in the provision of excellent customer service and the understanding of meeting customer needs
Experience in, or an understanding of, the basic principles of insurance as well as claims operations in the insurance industry
ANZIIF Qualifications, a diploma in Loss Adjusting or have a Trade Qualification in Carpentry, Building, or other relevant trade.

Please note that there’s a requirement for vaccinations for field workers at IAG. Additionally, a company car will be provided therefore you’d need to have a full driver’s license.

Applications close on Friday, 20 September 2024 at 11.59pm.

Mō mātou| About us

IAG is the largest general insurance group in Aotearoa New Zealand and Australia. We’re also a tech and research facility, a hub for climate change experts and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life’s moments hit hardest.

You’ll know our brands – AMI, NZI, State Insurance, NRMA Insurance, CGU, WFI and ROLLi N’ to name a few. Together they turn our IAG purpose of making your world safer into action by helping, supporting ambitions and making insurance accessible.

We acknowledge Tāngata Whenua in Aotearoa and are committed to growing Māori prosperity and well-being in Aotearoa through He Rautaki Māori (IAG’s Māori Strategy).

We celebrate unique viewpoints shaped by life experiences, cultures and passions. We expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual.

We're passionate about social issues, walk the talk on sustainability and strive to do more than standard on things that matter, including women in senior leadership, Indigenous empowerment and creating inclusive environments. We’re proud to be an accredited family-friendly workplace and are committed to being a safe and supportive space for all our employees. We do this because we’re ready for you.

All this shows up in what we offer:

Boost your financial future with 4% Kiwi Saver employer contribution and life insurance as standard
Up to 50% off personal insurance, including home and motor insurance
Annual $500 wellbeing fund
Flexibility through our My Flex program - supporting you to live life to the full
Grow your skills and career development with the IAG Academy program

We’re ready for you. Apply today.

Learn more about who IAG is here.

We regret to inform you that this job opportunity is no longer available