Install, maintain, and upgrade network systems, software, and computer devices that support the company's courier operations.
Manage and monitor the GPS tracking system to ensure that deliveries are made to the correct address and follow the planned route.
Supervise delivery operations, coordinate with the delivery team to ensure timely and accurate delivery to customers.
Assist in resolving technical issues related to the GPS system and order management software.
Manage the data storage system for shipments, ensuring the security of customer and order information.
Monitor the performance of the delivery system and propose improvements and optimizations for the process.
Ensure the company's technology systems operate stably and securely, complying with information security regulations.
Strong skills in troubleshooting technical issues quickly and effectively.
Good communication skills, ability to work independently and as part of a team, and willingness to work under pressure and adapt flexibly to job demands.
A proactive attitude in learning and keeping up with new technologies.
Provide appropriate training to new staff
Work in a multicultural workplace
May work on weekend and public holiday
Any other duties required reasonably by the Director.