Sale Support Supervisor

October 14, 2024

Mitre 10

Lower Hutt

FULL TIME & OTHER

A bit about us…
Mitre 10 MEGA is New Zealand’s number one home improvement store. The Nees Group of Mitre 10 are a family owned fast growing organisation striving for excellence when it comes to our customers’ experience.
We put our customers first and always go above and beyond. We want to keep growing our exceptional team with more exceptional talent.
Here at Mitre 10 MEGA we strive for excellence by being customer obsessed, honest and fair and working as one team. If your values align with ours then you should definitely read on!
A bit about the role…
In this role not only will you need to have strong personal values which align with ours, you will need a work ethic that is second to none as this will be the true key to your success at our Distribution Centre.
In this role you will be responsible for:

Management of the Sales Support Team members – this includes managing rosters, health and safety, and performance reviews.

Ensuring efficiency within the Sales Support processes

Working alongside the Sales Support Manager to ensure department goals are met
Ensuring customer interactions are positive and solution orientated to improve the overall customer experience.

The successful applicant will have leadership/supervisory experience with the ability to energise the team to excel and give their best.
In addition, we are ideally seeking experience in:

Experience working in sales support with a focus on driving revenue, managing customer accounts and achieving sales targets
Knowledge or interest to learn about all the products within your assigned department and know their features and benefits.
Knowledge of relevant legislative governances i.e., Fair Trading Act, Consumers Guarantee Act etc., and act in accordance with them.
Understanding of health, safety, and wellness, along with relevant practices within retail and how to keep our team mentally and physically safe, along with our customers.
IT competency.

This role is a full-time position, Monday – Friday and will be rostered between the hours of 7:00am – 5:00pm

If you are looking for a career move or the next step or want to try something new that gives you the work/life balance and think you fit our ‘One Team’ culture, then we want to hear from you!

Mitre 10 MEGA is an alcohol and drug free workplace and successful applicants will be required to successfully undergo pre-employment testing.
If after reading this, you feel you have the values and attributes that we are looking for, you feel a career with the Nees Group would be a good fit for you and would enjoy being able take advantage of our great staff buying privileges then please click apply!

We regret to inform you that this job opportunity is no longer available