Duty Manager (2 vacancies)

September 16, 2024

BOLD BITES LTD

Christchurch

OTHER & FULL TIME

At Pizza Hut Church Corner, we are more than just a pizza place—we are a vibrant, team-driven environment where delicious food and exceptional service come together. We are looking for two dedicated Duty Managers who are passionate about leading a team, maintaining inventory and upholding quality standards.
About the Role - Duty Manager:
As the Duty Manager, you will be responsible for overseeing the day-to-day operations of our busy restaurant. You will ensure that all aspects of service run smoothly, maintain high standards of food safety, and foster a positive work environment. Your leadership will be key to delivering top-notch customer service and achieving our business goals. Your responsibilities will include:

Motivate and lead a team of service staff to provide exceptional customer service.
Oversee day-to-day operations, ensuring efficient workflow and high-quality service.
Maintain a customer-centric focus, addressing customer concerns, and ensuring a positive dining experience for all patrons.
Monitor and manage inventory levels, coordinate with suppliers, and ensure proper stock levels for smooth store operations.
Assist in budgeting, cost control, and financial reporting to contribute to the restaurant's profitability.
Create and manage staff schedules, balancing workload and optimising labour costs.
Provide ongoing training and development opportunities for staff to enhance their skills and promote career growth.
Assist with staff recruitment.
Support overall business management and strategic planning.
Prepare and maintain daily sales reports, cash reconciliation and petty cash.
Promote menu items, create specials and undertake the necessary advertising.
Ensure compliance with all Pizza Hut policies and local regulations, including health and safety standards.

Qualification, Experience, and Attributes Required:

Proven experience of at least 2 years in a supervisory or duty manager role within the hospitality industry or a relevant level 4 or higher qualification.
Strong knowledge of food and beverage operations, including inventory management and cost control.
Excellent leadership and communication skills.
Ability to work in a fast-paced environment and make quick, informed decisions.
Knowledge of health and safety regulations.
Excellent food hygiene practices.
Exceptional customer service skills and a commitment to guest satisfaction.
High standard of personal hygiene and presentation.
Punctual, organised, and capable of multitasking with attention to detail.
Team player with effective communication skills.
Flexibility to work various shifts, including evenings and weekends.

Pay and Benefits:

Full-time permanent employment.
Minimum of 30 hours/week guaranteed.
Hourly rate ranges between $29.66 - $31.00.
Opportunities for professional growth.
Flexible and balanced roster ensuring work-life balance.
Friendly and supportive working environment.

Application Requirements:
If you are a results-oriented, hands-on leader with a passion for delivering exceptional dining experiences, we invite you to apply for the Duty Manager position at Pizza Hut Church Corner. To apply, please submit your resume and a cover letter detailing your relevant experience and why you believe you are the ideal candidate for this role.
Applicants must possess a valid work visa or NZ residency/citizenship. Please indicate your status in your CV. Sponsorship may be considered for the right candidate.

We regret to inform you that this job opportunity is no longer available