Job Opportunities in New Zealand


September 13, 2024

SBS Bank

Invercargill

FULL TIME


Conduct Risk & Oversight Specialist

Invercargill, New Zealand
|
req140

Applications Close: 29/09/2024
With a rich history spanning over 150 years in Aotearoa New Zealand, SBS Bank is making a positive impact on Kiwis' lives by helping them find a place to call home. It's a powerful purpose that drives us every single day! We truly believe that when people achieve their financial goals, their whānau and communities flourish as a result.


To help us with this, we are searching for a Conduct Risk & Oversight Specialist to join the Risk team, at our Head Office in Invercargill, on a fixed term basis.



What you'll be busy with:

The purpose of this role is to support the management and oversight of Conduct Risk and related activities across the Bank and Group in collaboration with internal stakeholders.
This includes identifying, preventing, detecting and remediating Conduct Risk and culture issues and providing periodic reporting to Bank and Group governance committees.


Main responsibilities of the role include:

  • Supporting the ongoing assessment of Bank Conduct Risks and controls.
  • Completing regular monitoring of complaints, customer feedback, incidents and other second line reviews as appropriate to identify actual or potential conduct and culture issues.
  • Monitoring and reporting on SBS Bank’s Fair Conduct Programme including Conduct Risk assurance activities to determine the effectiveness of policies, processes, and controls, providing an independent assessment of how the Bank is fulfilling its obligations pursuant to the Conduct of Financial Institutions (“Co FI”) regime.
  • Supporting and reviewing Conduct related training and guidance material that helps employees understand good conduct principles and optimal customer outcomes.
  • Supporting policy owners across the Bank to review and update policies including endorsement and approval through relevant governance committees.
  • Preparing periodic reporting that provides an overview of Bank and Group policies for senior management and relevant governance committees.
A passion for good customer outcomes will help you succeed in this role!

What you'll bring:
  • Minimum of 3 years financial services industry experience
  • Experience in writing reports, using data and metrics for insights
  • Experience in managing multiple/concurrent assignments from beginning to end within a multi-disciplined function
  • Outcomes focused, results driven and proven success in implementing practical solutions
  • Proven ability to work collaboratively across whole of function and broader group to reach common approach.
  • Proven communication skills, industry and relationship management
  • Strong analytical, interpretation, problem solving and research skills
  • Strong facilitation, negotiation, and presentation skills
  • Preferred that have Tertiary level qualifications, preferably including banking or finance papers.

Gel with our Values: Own It, We're With You, Do What's Right, One Team


This role is fulltime, 37.5 hours a week, Monday to Friday. It is fixed term for up to 12 months to cover a Parental Leave situation.


About Us:

We're on an exhilarating growth journey, and we need exceptional individuals who are ready to embrace our ambitious goals. We're seeking passionate trailblazers from all walks of life who are eager to shape the future of banking.

As a 100% NZ Member-owned bank, we have the freedom to focus on creating real value for our Members (customers). With no shareholders to please, we can offer market-leading lending and funding rates while giving back to our communities through local sponsorships and support. Every success we achieve directly benefits our Members and the regions we serve.


We foster an inclusive and innovative environment that thrives on challenging the status quo. We actively encourage our people to question conventions, push boundaries, and test our thinking. This mindset paves the way to successfully achieving our growth. When it comes to our culture, we're proud to say that we're more than just colleagues – we're a close-knit, caring, and inclusive whānau. We embrace diversity in all its forms and actively promote an environment where everyone feels valued, respected, and empowered. We invest in your development, well-being, and growth because we believe that when you thrive, we all succeed.


So, if you're ready to be part of a small bank with a big heart, where your unique perspectives and contributions are celebrated, then come on board and join us! Together, we'll help Kiwis find a place to call home.


join the Bank with Heart and become part of our SBS whānau


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