Administration Clerk Roaming Reliever, Women's Health

September 24, 2024

Health New Zealand - Te Whatu Ora Counties Manukau

Manukau City

PART TIME & OTHER

Are you a great communicator with superb administrative skills and health sector experience?
We have an opportunity for a customer focused administrator to join our friendly, hard-working teams at our community birthing units.
This is a permanent part time role working a minimum of 32 hours per fortnight (4 x 8 hour shifts) daytime shifts only, Monday to Sunday. You will have your own reliable transport to travel between different locations, sometimes at short notice, as you will be providing cover to all our birthing units, with the majority of shifts at Botany and Papakura. Occasionally you may be required to cover shifts at Pukekohe or Middlemore Hospital.
In this role you will support and manage the administration of inpatient and outpatient services and referrals in accordance with the Counties Manukau Women’s Health guidelines. You will be managing the following tasks:

Admit, transfer and discharge women in the care of our service, and schedule and book appointments for them
Welcome visitors to our wards and outpatient clinics
Answer phone calls and carry out general administrative duties
Maintain accurate and up to date information on i PM and Maternity Care Information System (MCIS)
Manage multiple electronic inboxes that include requests from clinical and clerical staff and patient enquiries
Follow the Women’s Health approved scheduling process and specialty protocols
Ensure waiting lists are reviewed daily, there is good communication regarding waiting times, identify possible booking problems and deal with these appropriately

You will need to have 3 years’ work history in administration in health or a related service. Ideally you will already have a good working knowledge of i PM and MCIS. The essential attributes are a high level of customer focus, a "can-do" attitude, good organisational skills and attention to detail. You will possess an excellent command of the English language and have strong interpersonal and communication skills.
If you are passionate about making a difference and have the flexibility to work at multiple locations, we would love to hear from you.
This is a Band 5 role, and remuneration will be in line with the National Administration Collective agreement.

Position Number: CMH07982
Closing Date: 8th October 2024

At Counties Manukau Health people and their lives matter to us. We are a values based and inclusive organisation that is committed to delivering the best health outcomes for our community. To help us achieve this we need a workforce that reflects the population we serve. We strongly encourage applications from all backgrounds who share our values and have a passion to work in our community and would greatly value seeing applicants from our Maaori and Pacific communities. We are also committed to our Disability Strategy, which focuses on people with disabilities; they are our patients, whaanau, community and our staff - all carefully considered in our action plan. Together we will improve the accessibility needs for everyone who has a disability. Our values are Valuing Everyone- Whakawhanaungatanga , Kind –Manaakitanga, Together –Kotahitanga, Excellent- Rangatiratanga. If these are your values too, then join us today.

We regret to inform you that this job opportunity is no longer available