Bilingual customer service representatives (FR/EN) - Rabat
Provide personalized service and assistance related to the products and services. • Analyze the customer's request and offer an appropriate solution; • Take charge of the customer's requests and maintain a follow-up, if necessary; • Target business opportunities in order to promote the products and services offered; • Reinforce customer satisfaction and ensure loyalty by offering professional and courteous service that meets the customer's needs and high standards of satisfaction.
Profil Recherché
Fluently bilingual (English and French) with excellent oral and written communication skills;
Excellent interpersonal skills : you enjoy interacting with people and listening to find solutions to their requests;
Ability to multi-task and meet pre-established objectives;
Excellent organizational skills and sense of priorities;
Availability to work full time according to the schedule:
Avantages sociaux et autres
An hourly rate paid training from the first month.
An open-ended contract and Social security.
A very enticing attendance bonus.
Private free health care with a very competitive rate.
Free door to door transportation for shift ends.
Multiple other benefits (special events celebrations, Fun activities, Cnexia site life program, conventions…etc).
Amplitude horaire
24H/24
We regret to inform you that this job opportunity is no longer available