Job Type: Full-time
Schedule: Monday to Friday, 8-hour day shift
We are seeking a detail-oriented and organized Supplemental Report Creator to join our team. This role involves creating supplemental reports, analyzing cover letters, transferring case information, and maintaining activity logs. You will be a key point of contact for supplemental-related tasks, ensuring that deadlines are met and all necessary documentation is completed accurately. About Us: BPO Technologies is a leading call center specializing in connecting potential clients with top-tier solutions. We leverage our expertise along with your contributions to directly impact our clients' future. We pride ourselves on utilizing cutting-edge technology and a highly skilled team to deliver excellence. Our dynamic team values collaboration, integrity, and performance. If you are passionate about driving results and thrive in a fast-paced, client-focused setting, we invite you to explore opportunities with us and make a significant difference. Responsibilities:
Create all supplemental documents related to assigned cases.
Transfer and input case information into relevant systems.
Log report completion and maintain accurate records.
Communicate with assigned MLCs and supervisors about discrepancies, missing documents, or complex cases.
Conduct cover letter analysis and ensure tasks are completed ahead of deadlines.
Manage and oversee department goals during absences or leaves of office, in collaboration with supervisors.
Qualifications:
Strong organizational and time management skills.
Professionalism in communication and attention to detail.
Ability to meet deadlines and handle multiple tasks efficiently.
Proficiency in managing spreadsheets and logging systems.
Strong English communication skills (required).
Preferred (but not required):
Experience in document creation and case management in a medical-legal setting.
Familiarity with quality control processes for reports.
Work Environment:
This position is currently remote, but candidates should be prepared to transition to on-site work in the near future.
BPO Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Type: Full-time Pay: $17,000.00 - $25,000.00 per month Work Location: Hybrid remote in 22014, Escolar Agua Caliente, B.C.