Job Opportunities in Mexico

Job Type: Full-time
Schedule: Monday to Friday, 8-hour day shift
We are seeking a detail-oriented and organized Supplemental Report Creator to join our team. This role involves creating supplemental reports, analyzing cover letters, transferring case information, and maintaining activity logs. You will be a key point of contact for supplemental-related tasks, ensuring that deadlines are met and all necessary documentation is completed accurately.
About Us:
BPO Technologies is a leading call center specializing in connecting potential clients with top-tier solutions. We leverage our expertise along with your contributions to directly impact our clients' future. We pride ourselves on utilizing cutting-edge technology and a highly skilled team to deliver excellence. Our dynamic team values collaboration, integrity, and performance. If you are passionate about driving results and thrive in a fast-paced, client-focused setting, we invite you to explore opportunities with us and make a significant difference.
Responsibilities:

• Create all supplemental documents related to assigned cases.
• Transfer and input case information into relevant systems.
• Log report completion and maintain accurate records.
• Communicate with assigned MLCs and supervisors about discrepancies, missing documents, or complex cases.
• Conduct cover letter analysis and ensure tasks are completed ahead of deadlines.
• Manage and oversee department goals during absences or leaves of office, in collaboration with supervisors.

Qualifications:

• Strong organizational and time management skills.
• Professionalism in communication and attention to detail.
• Ability to meet deadlines and handle multiple tasks efficiently.
• Proficiency in managing spreadsheets and logging systems.
• Strong English communication skills (required).

Preferred (but not required):

• Experience in document creation and case management in a medical-legal setting.
• Familiarity with quality control processes for reports.

Work Environment:
This position is currently remote, but candidates should be prepared to transition to on-site work in the near future.
BPO Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: $17,000.00 - $25,000.00 per month
Work Location: Hybrid remote in 22014, Escolar Agua Caliente, B.C.