Job Opportunities in Malaysia
November 4, 2024
Polymorph Recruitment
Kampar
FULL TIME
Supervisor
Position: Supervisor
Location: Kampar, Perak
Responsibilities
Location: Kampar, Perak
Responsibilities
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Overseeing company sop standard.
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Keeping customers happy and handling complaints
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Organizing Staff Schedule
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Maintaining Safety and food quality standard
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Keeping track of employees hours
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Supervising daily shift operations
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Ensuring all end of the day cash outs are correctly completed
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Coordinating daily front and back of house operations
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Controlling operational cost and identifying ways to cut waste
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Appraising staff performance
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Interviewing / recruiting new employees
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Interacting with guest to get feedback on product quality and service.
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Ensuring incoming staff complies with company policies
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client relationships to build a reputation for excellent service and generate repeat business.
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Identify and develop problem solving methodologies to resolve customer issues.
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Diploma in business administration or a similar field.
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5-10 years in F&B experience.
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Proven customer service experience.
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Good understanding of useful computer programs
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Good organizational and communication skills.
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Ability to work under pressure and manage multiple clients.
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