Job Opportunities in Malaysia
November 6, 2024
OVERLAND TOTAL LOGISTIC SERVICE (M) SDN BHD
Bukit Mertajam
FULL TIME
Sales Coordinator
Job Summary:
The Sales Coordinator is responsible for supporting the sales team with daily tasks, managing customer inquiries, and coordinating shipment. This includes preparing sales documents, tracking shipments, and resolving any issues with deliveries. The role also involves maintaining sales records, updating customer databases, and ensuring smooth communication between departments to keep operations running efficiently. The Sales Coordinator helps build strong customer relationships and assists in improving overall sales performance.
Key Responsibilities:
1. Sales Support
Job Type: Full-time
Pay: RM2,500.00 - RM3,500.00 per month
Benefits:
The Sales Coordinator is responsible for supporting the sales team with daily tasks, managing customer inquiries, and coordinating shipment. This includes preparing sales documents, tracking shipments, and resolving any issues with deliveries. The role also involves maintaining sales records, updating customer databases, and ensuring smooth communication between departments to keep operations running efficiently. The Sales Coordinator helps build strong customer relationships and assists in improving overall sales performance.
Key Responsibilities:
1. Sales Support
- Assist the sales team with daily sales activities and administrative tasks.
- Prepare and manage sales documents, proposals, and contracts to support the sales process.
- Maintain accurate records of sales activities, customer interactions, and transaction details.
- Assist in the preparation of sales forecasts and performance reports.
- Handle sales inquiries, prepare quotations, and provide tailored solutions to meet customer needs.
- Build and maintain strong relationships with customers to ensure repeat business and long-term partnerships.
- Follow up on customer satisfaction surveys and identify areas for service improvement.
- Liaise between the sales team and other departments (e.g., warehouse, operations, finance) to ensure smooth operations.
- Communicate effectively with team members and management regarding sales activities and performance.
- Monitor and track orders from initiation to delivery, ensuring all details are correctly entered into the system.
- Monitor shipment status and provide regular updates to customers.
- Resolve any issues related to order processing, shipment, or delivery.
- Maintain and update customer databases with accurate information.
- Perform general office duties such as filing, data entry, and managing correspondence.
- Assist in the development and implementation of sales policies and procedures.
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite.
- Attention to detail and problem-solving skills.
- Ability to work independently and as part of a team.
- Mandarin language proficiency would be considered an added advantage.
- Fresh graduates are welcome to apply.
Job Type: Full-time
Pay: RM2,500.00 - RM3,500.00 per month
Benefits:
- Additional leave
- Free parking
- Health insurance
- Professional development
- Monday to Friday
- Attendance bonus
- Performance bonus
- What's your expected monthly basic salary?
- Which of the following languages are you fluent in?
- How much notice are you required to give your current employer?
- Which Microsoft Office products are you experienced with?
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