Job Opportunities in Malaysia


November 1, 2024

KKV Supply Chain Sdn Bhd

Butterworth

FULL TIME


Retail Department Leader (KKV Sunway Carnival)

  • Walking distance to nearest Bukit Bintang MRT
  • Professional development & Unlimited growth opportunities.
  • Young, Cheerful, & Energetic working culture
*Job title will be subject to your working experiences.
Job Description
Department Leader's Job responsibilities:
Sales Management:
  • Follow up the sales turnover indicators set by the store manager,
  • Manage staff duty rooster and performance tracking.
  • Analyze sales data and plan a strategic improvement plan and pay attention to market trends of competitive products.
Operation Management
  • Supervise outlet staff to execute front store and storeroom management according to standards.
  • Report to store manager if there is emergencies case happen at stores and handle the incidence flexibly to ensure safe operations of the store.
Product Management
  • Responsible for daily inventory management and product expiry date management
  • Manage product loss according to company standards.
  • Analyse product category performance to plan improvement plan and increase sales performance.
Merchandising /Product Display Management
  • Familiar with the display standards of the products, provide guidance and familiar to merchandising and display system.
  • Follow VCM diagram to inspect and enhance store display.
Training Management
  • Responsible for conducting service training for the outlet staff
  • Manage customer service feedback and provide service guidance to the staffs.
  • Ensure standardized process of the store operations.
Financial Management
  • Manage daily cash safety, conduct internal self-examination in the store.
  • Ensure store financial compliance.
Employee Management
  • Assist in recruitment of outlet staffs.
  • Onboarding new outlet staffs
  • Provide training to new outlet staffs.
  • Manage team members well.
Department Assistant 's Job responsibilities:
Sales Management:
  • Understand sales targets, share information and lead store assistant to achieve monthly sales targets.
Store Management
  • Handle daily process of opening and closing stores
  • Ensure store maintenance (cleanliness, ensure sufficient store display on shelf, Shelf Display Maintenance) and achieve feedback of on-site information
Product Management
  • Manage product inventories in & out from warehouse, stock inventory management, check product expiry/validity date, handle product defects and handle trial/sample packs.
Service Management
  • Ensure store customer services satisfaction, cashiering/check-out counter service.
  • Handle customer complaint
Merchandising /Product Display Management
  • Familiar with merchandising display standards and perform display adjustment
Operation Management
  • Anti-theft strategy
  • Ensure daily cash and small notes.
  • Ensure accuracy of invoices/receipt & cashiering
Requirements
  • Degree and above are preferred/ 2-3 years and above of experiences in retail store management are preferred.
  • Familiar with the operations of the retail store, merchandising, manpower management and store management.
  • Familiar with office software and strong in analytic skill
  • Good in communication and coordination, have team spirit and strong in execution ability.
  • Flexible to follow company’s outlet and regional deployment.
  • Recognize company’s corporate culture and values.
  • Proficient in English/Mandarin communication will be added advantage
  • Able to start work on August 2024.
Job Type: Full-time
Pay: RM2,600.00 - RM3,400.00 per month
Benefits:
  • Opportunities for promotion
Schedule:
  • Day shift

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