Job Opportunities in Malaysia

October 12, 2024

GFG HOME REALTY SDN BHD

Bentong

FULL TIME & OTHER

Resort Receptionist - Lilla Hilltop Retreat

Job description
  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates, and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments
Requirements and skills
  • Work experience as a Hotel Front Desk (Mobile) , Receptionist, or similar role
  • Understanding of how travel planning websites operate, like Booking, Agoda and Trip Advisor
  • Customer service attitude
  • Excellent communication and organizational skills
  • PREFERABLY MALAYSIAN
  • PREFERABLY 20-35 years old
  • Have OWN TRANSPORT & VALID DRIVING LICENSE
Job Types: Full-time, Permanent
Salary: RM1,800.00 - RM2,000.00 per month
Benefits:
  • Opportunities for promotion
Supplemental pay types:
  • Overtime pay
  • Yearly bonus
Ability to commute/relocate:
  • Reliably commute or planning to relocate before starting work (Required)
Schedule:
  • Rotational shift
Job Types: Full-time, Permanent
Pay: RM1,800.00 - RM2,000.00 per month
Benefits:
  • Opportunities for promotion
Schedule:
  • Rotational shift
Supplemental Pay:
  • Overtime pay

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