Job Opportunities in Malaysia
August 14, 2024
Tomtek Malaysia Sdn Bhd
Kuantan
FULL TIME
Pool Attendant Supervisor - 5 star Hotel
LOCATION: 5 STAR HOTEL, KUANTAN
SALARY: RM3,000 - RM3,500
JOB RESPONSIBILITIES:
Pay: RM3,000.00 - RM3,500.00 per month
Benefits:
SALARY: RM3,000 - RM3,500
JOB RESPONSIBILITIES:
- To oversee staff and department operations in the absence of management, prioritizing guest and member satisfaction.
- Collaborate effectively within the team to achieve department goals, with regular reviews.
- Aid in guest scheduling, manage staff clock reports, oversee work schedules, and daily routines.
- Implement and uphold department procedures to the highest professional standards, assisting in their regular review and update.
- Maintain company customer care standards when interacting with guests and members, serving as a role model for professional behavior.
- Support the Manager in enhancing and introducing new fitness and wellbeing services for guests and Club Members.
- Conduct various classes and services as required.
- Actively promote and sell all fitness and wellbeing services to enhance department visibility and demonstrate value to guests and members.
- Attend weekly operational management meetings and contribute as appropriate.
- Assist the Manager in advertising, recruiting, and onboarding new staff.
- Maintain a clean, safe, and inviting environment in accordance with company health and safety regulations for the enjoyment and welfare of guests and members.
- Support the Manager with department and club administration tasks as required.
- Fulfill any additional tasks or duties assigned by the Wellbeing and Fitness Manager/Director as needed.
- Previous experience in a fitness or related industry, with a demonstrated understanding of fitness principles, equipment usage, and customer service.
- Ability to lead and motivate a team, as well as supervise staff in the absence of higher management.
- Strong focus on customer satisfaction, ensuring that all interactions with guests and members meet or exceed company standards.
- Capacity to work collaboratively within a team environment, contributing to the achievement of departmental goals.
- Proficiency in administrative tasks such as scheduling, staff management, and budget oversight.
- Experience in developing and implementing staff training programs, identifying training needs, and conducting assessments.
- Ability to actively promote and sell fitness services and memberships, enhancing department visibility and revenue generation.
- Knowledge of health and safety regulations and practices, ensuring a safe environment for guests, members, and staff.
- Excellent communication skills, both verbal and written, for effective interaction with staff, management, and clients.
- Ability to adapt to changing priorities and operational needs within the fitness and wellbeing environment.
- A relevant degree or certification in fitness, sports management, hospitality, or a related field may be preferred.
- Depending on the facility, certifications such as CPR/AED, personal training, or group fitness instructor certifications may be required or beneficial.
Pay: RM3,000.00 - RM3,500.00 per month
Benefits:
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development
- Day shift
- Fixed shift
- Attendance bonus
- Performance bonus
- Yearly bonus
- Bachelor's (Preferred)
- Fitness / Gym: 2 years (Preferred)
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