Job Opportunities in Malaysia
October 10, 2024
Sleeping Lion Suites, Genting Highland
Genting Highlands
OTHER
Guest Service Agent
Summary: We are seeking a reliable and organized Front Desk Associate to join our hotel team. The Front Desk Associate will be responsible for greeting guests, checking them in and out, managing reservations, and providing excellent customer service to ensure a pleasant stay.
Responsibilities:
Pay: RM2,500.00 - RM3,000.00 per month
Benefits:
Responsibilities:
- Greet and welcome guests upon arrival with a friendly demeanor.
- Register guests and assign rooms, ensuring all check-in procedures are followed.
- Process check-outs efficiently and accurately, handling payments and providing receipts.
- Manage reservations and bookings, both in person and over the phone.
- Provide information about hotel amenities, services, and local attractions.
- Handle guest inquiries and resolve issues promptly and professionally.
- Maintain a clean and organized front desk and lobby area.
- Assist with administrative tasks as needed, such as filing, faxing, and emailing.
- Previous experience in a similar role is preferred but not required.
- Excellent customer service and communication skills.
- Ability to handle multiple tasks and remain calm under pressure.
- Proficiency in computer systems.
- Flexibility to work shifts, including evenings, weekends, and holidays.
- Hostel Accommodation provided
- Meal Allowance
- Opportunities for career growth
- A friendly and professional work environment
Pay: RM2,500.00 - RM3,000.00 per month
Benefits:
- Health insurance
- Maternity leave
- Meal allowance
- Parental leave
- Professional development
- Afternoon shift
- Early shift
- Evening shift
- Night shift
- Overtime pay
- Genting Highlands: Reliably commute or planning to relocate before starting work (Required)
- working: 1 year (Required)
- Chinese (Required)
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