Job Opportunities in Malaysia


September 11, 2024

GROMEX GRAPHIC (M) SDN BHD

Alor Setar

FULL TIME & CONTRACT


FRONT COUNTER CUSTOMER SERVICE

Job Responsibilities
  • Attend to Walk-in customers' & agents' queries, service request, quotation, invoicing and / or complaints by taking appropriate actions and ensure complete through until resolved.
  • Ensure the smooth running of daily operation in front counter.
  • Attend walk in customer and take appropriate action to manage the queue by reducing the waiting & serving time.
  • Attend to operational issues by working with all relevant internal / external parties until resolved.
  • Undertake any other functions, projects and/or assignment as instructed by management.
  • Reply to Whats App and email enquiries
  • Job Requirements
  • At least Diploma / Advanced / Degree with minimum of 1 year working experience in customer service field.
  • Required Language: Chinese / English / Malay
  • Excellent interpersonal and communication skills
  • Computer literate, MS Office, Photoshop, Illustrator, Corel Draw is advantage.
  • Team player, proactive and highly motivated
Job Types: Full-time, Contract
Contract length: 12 months

Pay: RM1,500.00 - RM1,800.00 per month
Benefits:
  • Opportunities for promotion
Supplemental Pay:
  • Overtime pay
  • Performance bonus
  • Yearly bonus
Expected Start Date: 09/15/2024

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