Job Opportunities in Malaysia


November 6, 2024

SRG ASIA PACIFIC SDN BHD

Kuala Lumpur

CONTRACT


Customer Service Executive (ACCA Mandarin)

POSITION SUMMARY:
  • Providing first level support by receiving phone calls / email from ACCA customers on general enquiries (China customers)
  • Training provided
  • Languages: Mandarin (Speak, read and write/type)
  • Working days: Monday - Sunday (2 off days per week)
  • Shift: 8am - 8pm (Rotational eg; 8am-5pm, 9am-6pm etc) .
  • Salary: RM3000 - RM3,500 + RM 300 (Attendance & Performance)
  • Location: Plaza Sentral, across KL Sentral
REQUIREMENTS:
  • Able to converse, read, write/type in Mandarin
  • Retiree are encouraged to apply as well
  • No age restrictions as long as you are able to perform the duty well
  • Intake : 23rd December 2024
  • Experience in customer service roles is desirable.
  • Past working experience in contact/call center is encouraged to apply
  • Personality traits – Good attitude, enthusiastic, detail-oriented, responsible, trustworthy, ethical, and goal-focused
  • Customer service skills – Attentiveness, empathy, patience and consistency, persuasive, immaculate telephone manners, and communication skills
  • Chinese (Preferred)
  • Malay/Indian that able to speak Mandarin also encourage to apply
Job Type: Contract
Contract length: 12 months

Pay: RM3,000.00 - RM3,500.00 per month
Benefits:
  • Health insurance
  • Opportunities for promotion
  • Parental leave
  • Professional development
Schedule:
  • Day shift
  • Rotational shift
Supplemental Pay:
  • Attendance bonus
  • Commission pay
  • Performance bonus
Expected Start Date: 12/23/2024

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