Job Opportunities in Malaysia

About Kerry

Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

Key responsibilities

• All aspects of collections regarding debtors’ ledger.
• Resolving customers financial queries via phone and email.
• Inbound and outbound calls.
• Liaising with market contacts regarding customer queries.
• Managing overdue payments.
• Managing unapplied cash, requesting remittance advices.
• Resolve discrepancies (bank, business, customer contact).
• Prepare and dispatch dunning letters/statements.
• Receive and give inputs to initiate legal / insurance actions.
• Provide support to AR Team Leader for credit control activities as required.
• Ensuring all associate activities are compliant to audit requirements.
• Documenting all collection activity.
• Escalation and follow through of any issues occurring.
• Reporting and Process improvement.

Qualifications and skills

• Candidate must possess at least a university degree in accounting, commerce, finance and/ or a professional accountancy qualification.
• Preferably a minimum of 1-2 years of working experience in a deductions / credit review related job function.
• Good to have excellent numeric and accuracy skills.
• Preferably has a good command of written and spoken English.
• Processing of cash to the customer accounts for all methods of payment (Cashier).
• Must have a positive, pro-active attitude, be a team player and able to work under pressure to meet tight deadline.
• Capable of working independently as well, by recognizing potential problems and seeking solutions.
• Ability to prioritize, organize, problem solving, time management, attention to detail and accuracy, work under pressure.
• Excellent understanding and daily use of High Radius, SAP and Excel.
• Able to handle tight timeline and flexible to work late (during close period).

Customer Focus: Building Strong Customer Relationships and Delivering Customer Centric Solutions
Ensures Accountability: Holding Self and Others Accountable to meet Commitments
Drives Results: Consistently achieving results, even under tough circumstances
Collaborates: Building Partnerships and working collaboratively with others to meet shared objectives
Builds Effective Teams: Building Strong – identity teams that apply their diverse skills and perspectives to achieve common goals
Instills Trust: Gaining the Confidence and trust of others through honesty, integrity and authenticity