A leading online company which provides bureaucratic services to customers from all over the world, is looking for an experienced compliance and risk representative to join our team. As part of the job you will execute retention strategies to maximize customer lifetime value and reduce churn rates, analyze customer data and behavior to identify trends and opportunities for improvement in retention efforts, identify significant short- and long-term risks and assess the impacts and likelihood of risk occurrence. What We Offer: Attractive bonuses Great work environment Long-term position Convenient location in Ramat Gan, near Savidor Central train station Full-time position: Sun-Thu, 9:00-18:00 Previous experience in back office work - MUST Previous experience as a retention/risk representative / similar role - MUST Excellent written and oral communication skills in English - MUST Additional languages - an advantage Assertiveness