Job Opportunities in Israel

Compensation range:

Your rate of pay will be based on applicable experience

POSITION SUMMARY:
The Customer Service Representative is responsible for providing information, processing referrals, scheduling of services and/or coordinating delivery of equipment. Serves as a liaison between the patient, case management, insurance company and other health care providers. The Customer Service Representative must maintain strict confidentiality in all matters pertaining to patients of Enloe Medical Center.

EDUCATION / TRAINING / EXPERIENCE:
Minimum:
One year experience utilizing clerical and computer skills
Six months experience in a medical setting performing such tasks as patient registration, insurance verification or medical billing

Desired:
Medical terminology
Previous home medical equipment, home health or hospice billing experience or related
ICD-10 Coding

SKILLS / KNOWLEDGE / ABILITIES:
Must have excellent telephone communication skills and interpersonal skills to maintain a high degree of rapport with patients, co-workers, physicians and the public. Must be able to follow instructions, work quickly and accurately in a fast paced environment. Analytical and grammatical skills are necessary to communicate effectively, verbally and in writing. Capable of using Microsoft Word, Excel, Outlook (Microsoft Office Suite) for a variety of support functions. Organizational and multi-tasking skills are essential. Must show sensitivity for the patient and family and maintain strict confidentiality. Must be able to fulfill the essential functions of the position.

PATIENTS SERVED:
This position is responsible for age-related emotional and cognitive needs of the following age groups of patients: pediatric, adolescent, adult, and geriatric.

Enloe offers a comprehensive and competitive benefits program to all eligible employees, including medical, vision, RX and dental group insurance, retirement with employer match, paid time off (PTO), and an employee assistance program. Please visit the employee benefits page www.enloe.org/benefits to get more in-depth benefits and coverage information or email to receive a full summary of our benefits.