Job Opportunities in Ireland

Job Description :

Responsibilities :

• Proactively engaging with our customers throughout their relationship with us to drive excellent customer experience and satisfaction
• Identifying Sales Opportunities
• Account management & repeat selling over the phone to an established customer base
• Drive retention and growth among our customers by understanding their business needs and helping them succeed
• Position yourself as the expert on our products and services through providing continuous support
• Work collaboratively with other internal teams and external sales representatives to get the best outcome for our clients
• Work closely with the client to resolve any issues they may have in an efficient and timely manner
• Monitor customer A/C balances and advise customers when balances are due
• Solving problems for our customers, helping them achieve their goals
• General administration and counter sales
• Recording relevant information on CRM system

Requirements :

• Experience in a similar B2B account management role
• Relationship building – the ability and willingness to build and develop productive relationships with external and internal customers
• Demonstrable experience of working proactively to help clients utilise the products and services they purchase
• Experience in working with and supporting external sales teams is desirable
• Excellent written and oral communication
• Interpersonal and negotiation skills
• Presentation skills
• Ability to Multitask and prioritise accordingly
• Knowledge of working with an ERP system for order processing advantageous
• Proficient in Microsoft Office Suite

What we offer :

• Full-Time Role
• Performance Related Bonus
• Laptop & Mobile Phone
• Pension Plan
• Training
• Development Opportunities
• Health & Wellbeing Support
• Competitive Remuneration Package
• On Site Parking