Job Opportunities in Ireland
September 17, 2024
Astreya Partners
Dublin
OTHER & FULL TIME
Project Coordinator
What this Job Entails:
The Operations/Project Coordinator will facilitate and coordinate multiple cross-functional teams to carry out day-to-day operations. Your job involves coordination and liaising with multiple teams, smart/remote hands and facility providers. Tasks may vary in number, size and complexity.
The candidate should be able to demonstrate some experience and expertise in Colo/DC/POP site access, smart hands requests, RMAs, inventory, audits, or similar logistics experience.
Roles and Responsibilities:
Required Qualifications/Skills:
Associate's degree (A.A) or equivalent from a two-year college or technical school and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience
Pay: €40,000.00-€42,000.00 per year
Schedule:
The Operations/Project Coordinator will facilitate and coordinate multiple cross-functional teams to carry out day-to-day operations. Your job involves coordination and liaising with multiple teams, smart/remote hands and facility providers. Tasks may vary in number, size and complexity.
The candidate should be able to demonstrate some experience and expertise in Colo/DC/POP site access, smart hands requests, RMAs, inventory, audits, or similar logistics experience.
Roles and Responsibilities:
- Work closely with the Facility providers and Smart Hands to drive the issues.
- Working with the Hardware vendors ensuring the RMA shipments to and from Facilities.
- Assists with daily monitoring of the ticketing system and resolving them under defined SLA
- Collaborate with Coordinators in the other regions, for smooth start/end of shift handover, to ensure a 24/7 follow the sun service.
- Collaborates with various regional teams for ticket resolution.
- Assists with identifying trends or recurring problems and escalates to team lead for resolution.
- Continuous process improvement, updating documentation on processes and procedures and introducing innovative ideas to improve service and efficiency
- Assists with identifying and collaborating on new process improvement opportunities.
- Communicate effectively, maintain and establish a good rapport with team and client.
- Assist with maintaining and monitoring ad-hoc project plans/schedules, work hours and expenditures.
- Attending and participating in client meetings as required.
Required Qualifications/Skills:
Associate's degree (A.A) or equivalent from a two-year college or technical school and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience
- Builds productive internal and external working relationships
- Exercises judgment within defined procedures and practices to determine appropriate action
- Flexibility essential - the role requires both office and remote commitments, as well as being willing to occasionally adjust work hours due to work with regional colleagues.
- Experience working with Microsoft Excel and Google Suite
- Excellent Communication skills, both verbal and written
- Previous experience with ticketing systems and/or project management system
- Understanding of or previous experience in a technology driven environment
- Proactive attitude and dependable
- Excellent customer service skills
- Ability to work both within a team and independently
- Ability to multitask and prioritize workload
- Ability to use good judgment, as well as problem-solving and decision making skills
- Ability to maintain confidentiality and professional decorum
- Must have the ability to perform office-related tasks which may include prolonged sitting or standing
- Must have the ability to move from place to place within an office environment
- Must be able to use a computer
- Must have the ability to communicate effectively
- Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
Pay: €40,000.00-€42,000.00 per year
Schedule:
- Monday to Friday
- Ireland (required)
We regret to inform you that this job opportunity is no longer available
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