Duty Manager

August 29, 2024

Smyths Toys

Tralee

Smyths Toys
Smyths Toys is one of the world's largest specialty retailers of children's toys. We operate both online, and via our physical retail stores, with hundreds of stores spread across Europe and the UK. We source our product range from an extensive array of UK, European, and international suppliers.
We are an equal opportunity employer, and the only thing that matters to us is your ability to do this role. Are you up for the challenge? Then please apply online today!
About the Role
We are looking to recruit a Duty Manager for our store in Tralee. Are you our next superhero and looking to progress your retail management career? If so, we would like to hear from you. At this very exciting time of business growth, come and join us on our journey.
Salary: €33,000+
Responsibilities
Sales

Deliver, maximise and exceed sales targets in store
Maintain availability of all products is maintained on the Shop Floor
Ensure the team’s familiarity with all products in all departments
Make sure all customer purchases are carried out in accordance with Company guidelines

Customer Service

Ensure that all customer queries are dealt with promptly and effectively
Achieve and maintain company standards on housekeeping, floor presentation and space planning
Participate in weekly stock takes - identify and report abnormal counts to the Store Manager

Staffing/Operations

Ensure staffing levels match the business needs, or events in-store
Prepare, monitor and action daily task board
Actively drive the team’s knowledge of Top Sellers and Department Stock Loss
Assist Store Manager with all staffing issues, i.e. training and performance reviews
Cash handling/Security/ daily spot checks on all tills
Ensure that company cash/stock handling procedures are adhered to at all times
Responsible for the opening and closing of the Store

The Ideal Candidate

Have a proven track record as a Duty Manager in a fast paced retail environment
Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills
Be target driven and customer service orientated
Be highly motivated and ambitious
Be a self starter with a can do attitude
Excellent Microsoft Office skills

Benefits