Job Opportunities in Ireland


September 13, 2024

Arachas

Dublin


Account Executive Childcare / Construction - Sandyford

This role sits within the Childcare/Construction team which forms part of the wider Affinities Specialty Department. It is a fast-paced, high energy, fun & friendly team.
The team has underwriting authority across several Arachas Commercial Insurance Schemes, with focus area’s being the Construction & Childcare sectors. The Account Executive will share the management of an existing book of business including advising clients, inviting & securing renewals, as well as processing midterm alterations.
Role Accountabilities and Core Responsibilities
Sales and Activity Management
  • Responsible for Client insurance requirements
1) Renewals
  • Ensuring renewals are invited in line with agreed protocols and procedures
  • Contributing to the achievement of the team’s monthly retention targets
  • Binding Cover and issuing policy documentation
  • Invoicing and premium collection
2) Mid Term Adjustments
  • Obtaining and offering quotations for midterm adjustments
  • Invoicing and premium collection
3) New Business
Assisting the National Sales Team by providing quotations in a timely manner and assisting with any queries in respect of premiums and covers
  • Keep client records complete, accurate and up to date.
  • Deal with incoming & outgoing calls and queries between clients and insurers
  • Ensure policies are ordered, paid for and issued in a timely manner.
Customer Relationship Management
  • Build effective working relationships with both new and existing customers by establishing trust, anticipating needs, sharing information and meeting commitments.
  • Deal with any issues that customers may have with their policies.
  • Assist Compliance in dealing with complaints
Customer Service
  • Take personal responsibility for delivering the highest level of accuracy and quality in your work.
  • Deal with requests and enquiries from customers, staff and management in a professional and timely manner and ensure that the complaint management standards and procedures are applied
  • Demonstrate promptness, dependability, and commitment in dealing with customers

Team Collaboration
  • Contribute to the team by sharing information, ideas and opinions
  • Build good working relationships, collaborate with other teams and treat others in a fair and respectful way
  • Assist other team members in completing their work when required
  • Cross department flexibility required
Compliance
  • Ensure that all accounts are handled in line with compliance requirements
  • Administer accounts in line with agreed policies and procedures

Requirements

  • Minimum APA (Personal & Commercial) working towards CIP.
  • Candidate must demonstrate the ability to work in a team environment.
  • Strong communication skills are essential.
  • Possess a positive, can-do attitude with the ability to adapt to and embrace change
  • Attention to detail.
  • Possess the ability to manage deadlines & prioritise workload!
  • Contribute to positive team morale.
  • A good degree of personal organisation and a structured approach to time and resource management

Person Specification

  • Previous Open I experience preferable but not essential.
  • Proficient in Outlook, Word & Excel
  • Friendly and assertive manner on the phone
  • Ability to develop relationships with insurers and clients.
  • Willingness to learn & develop.

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