Job Opportunities in Indonesia
September 20, 2024
The Labyrinth Collective
Badung
PART TIME & FULL TIME
Reservation Officer
- Booking and Reservation Management: Manage incoming reservations, whether by phone, email, or booking systems, ensuring accuracy in guest or client details.
- Customer Service: Address customer inquiries, provide information on availability, pricing, or accommodations, and resolve issues or complaints regarding reservations.
- Coordination: Coordinate with other departments like sales & housekeeping to ensure smooth guest or passenger experiences.
- Record Keeping: Maintain accurate records of bookings, cancellations, and changes in the reservation system.
- Payment Processing: Handle payments or deposits related to bookings, ensuring proper financial records.
- Promotions: Inform customers about available promotions, packages, or discounts.
Education: A high school diploma or a degree in hospitality, tourism, or a related field.
Experience: 2+ years experience in a customer service or reservations role, especially within hospitality or travel industries, is often preferred.
Skills:
- Strong communication skills (verbal and written).
- Familiarity with reservation apps (Airbnb, Ticket.com, etc)
- Ability to multitask and handle high-pressure situations.
- Good organizational and time-management skills.
- Attention to detail and accuracy in data entry.
We regret to inform you that this job opportunity is no longer available
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September 20, 2024
The Labyrinth Collective
Reservation Officer
Badung
PART TIME & FULL TIME
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