Job Opportunities in Indonesia
September 11, 2024
The Cakap Group
Badung
FULL TIME
Reservation Agent
Our client is a fantastic nightclub in Bali with an underground theme. It features a dance area, VIP seating, excellent sound quality, outstanding DJs, and a vibrant atmosphere. We are looking for a dedicated Reservation Agent to help manage our bookings and provide excellent service to our guests.
Key Responsibilities:
Key Responsibilities:
- Manage and process reservations via phone, email, and online platforms.
- Respond to guest inquiries in a timely and professional manner.
- Provide accurate information on availability, rates, and services.
- Maintain up-to-date knowledge of rates, promotions, and special packages.
- Collaborate with other departments to ensure a smooth guest experience.
- Handle cancellations, modifications, and special requests efficiently.
- Input and update reservation details in the system accurately.
- Professional proficiency in English
- Minimum 1 year of experience as a reservation agent or in a similar customer service role.
- Strong communication skills, both written and verbal.
- Excellent phone etiquette and attention to detail.
- Ability to work under pressure and manage multiple tasks.
- Familiarity with reservation systems or hotel management software is a plus.
- BPJS & THR
- Service Charge
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