Job Opportunities in India
September 18, 2024
VISION QUEST VENTURE
OTHER & FULL TIME
Voice Process Executive
Roles and Responsibilities -
Roles and Responsibilities: -
Customer Focus
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
- International Tech Support & International Semi Voice Process
Roles and Responsibilities: -
Customer Focus
- Take ownership of each customer while empathizing and prioritizing customer needs
- Resolve conflicts and manage customer expectations
- Determine customer needs and provide appropriate solutions through relationship building
- Effective verbal and written communication with both external and internal customers
- Document customer account activities thoroughly and concisely
- Engage in interactive dialogue with customers through active listening
- Approach problems logically and with good judgment to ensure the appropriate customer outcome
- Make appropriate decisions on behalf of the customer quickly and effectively
- Effectively prioritize work to ensure efficiency
- Conduct research as needed
- Critical thinker and ability to exercise independent judgment
- Accuracy and attention to detail
- Required to abide by all applicable regulatory and department practices and procedures
- Familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools
- Fluency in Windows Operating Systems and Microsoft Office tools
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
- Cell phone reimbursement
- Day shift
- Commission pay
- Performance bonus
- Yearly bonus
- Bachelor's (Preferred)
- Voice Process Executive: 3 years (Required)
- Customer handling: 3 years (Required)
- FLUENT ENGLISH (Required)
We regret to inform you that this job opportunity is no longer available
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