Job Summary: We are looking for a motivated and results-driven Telecaller to join our team. As a Telecaller, you will be responsible for making outbound calls to potential customers, answering inquiries, and providing detailed information about our products and services. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to handle customer interactions with professionalism. Key Responsibilities:
Make outbound calls to prospective customers to introduce products/services and generate leads.
Respond to customer inquiries regarding the company's offerings.
Explain product features, benefits, and pricing details over the phone.
Maintain a detailed database of customers' information, feedback, and status of leads.
Schedule appointments for sales teams or follow up on leads.
Handle customer objections and provide convincing information to convert prospects.
Meet daily, weekly, and monthly call/lead targets.
Provide excellent customer service by answering questions, handling complaints, and ensuring customer satisfaction.
Requirements:
Proven experience as a telecaller, telemarketer, or in a similar sales/customer service role.
Excellent communication skills in [Languages required, e.g., English, Hindi, etc.].
Ability to handle rejections and objections with a positive attitude.
Good knowledge of relevant computer programs (e.g., CRM software) and telephone systems.
Ability to work under pressure and meet deadlines.
Basic understanding of sales principles and customer service practices.
High school diploma or equivalent; a degree in marketing or related field is a plus.
Key Skills:
Strong verbal communication and interpersonal skills.
Persuasive and tenacious.
Good listening skills and attention to detail.
Time management and organizational abilities.
Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits:
Paid sick time
Schedule:
Day shift
Supplemental Pay:
Commission pay
Quarterly bonus
Education:
Bachelor's (Preferred)
Experience:
total work: 1 year (Preferred)
Sales: 1 year (Preferred)
Language:
Malayalm (Preferred)
English (Preferred)
Work Location: In person
Application Deadline: 20/10/2024
Expected Start Date: 17/10/2024
We regret to inform you that this job opportunity is no longer available