Job Title: Telecaller
Location: Noida
Company: Nuform Social Pvt. Ltd.
Experience: 6 - 1 year
Industry: Digital Marketing and Software Development
Job Overview:
Nuform Social Pvt. Ltd., a fast-growing digital marketing and software development company, is seeking an experienced Telecaller with a strong understanding of digital marketing concepts. The ideal candidate will have previous experience working in a digital marketing agency, possess excellent communication skills, and be capable of effectively managing client calls.
Key Responsibilities:
Make outbound calls to potential and existing clients to promote digital marketing and software development services.
Respond to client inquiries, and explain company services such as SEO, PPC, social media management, and software solutions.
Generate leads by understanding the client's requirements and offering tailored services.
Collaborate with the sales and marketing teams to follow up on leads and close deals.
Maintain accurate records of client interactions and provide detailed reports on client feedback, interests, and queries.
Work closely with the digital marketing team to stay updated on the latest industry trends and services offered by the company.
Assist in scheduling meetings and follow-ups with prospective clients.
Requirements:
6 months to 1 year of experience as a telecaller or in a related role within a digital marketing agency.
Strong understanding of digital marketing concepts (SEO, Google Ads, Social Media Marketing, etc.).
Excellent verbal communication skills with a friendly and professional demeanor.
Ability to handle customer queries efficiently and provide clear, concise information.
Experience in lead generation and client relationship management.
Familiarity with CRM tools and reporting processes is a plus.