Job Opportunities in India
October 16, 2024
Alpha Heal
FULL TIME
Tele Caller Executive
Key Responsibilities:
Pay: ₹12,000.00 - ₹20,000.00 per month
Schedule:
- Outbound & Inbound Calling:
- Make outbound calls to potential clients to inform them about the clinic's services and offers.
- Answer incoming calls and resolve customer queries about treatments, appointments, and other services.
- Appointment Scheduling:
- Schedule and confirm appointments for consultations, treatments, or follow-ups with doctors.
- Maintain accurate records of client appointments and follow up on missed or rescheduled appointments.
- Customer Support:
- Provide detailed information about the clinic’s services, including skin, hair, and dental treatments.
- Assist clients in understanding pre- and post-treatment care instructions.
- Sales & Promotion:
- Promote the clinic's latest offers, packages, and promotional events to increase customer interest.
- Cross-sell or upsell treatments or packages to potential and existing clients.
- CRM & Record Management:
- Accurately input customer details and maintain updated records in the clinic's CRM system.
- Track client feedback and follow up on customer satisfaction to improve service quality.
- Team Collaboration:
- Work closely with the clinic’s medical and administrative staff to ensure smooth communication and service delivery.
- Provide feedback to the management about common customer issues for process improvements.
- Excellent communication skills in Malayalam and English.
- Basic knowledge of skin, hair, or dental treatments would be an advantage.
- Ability to handle customer complaints and queries efficiently.
- Proficiency in Basic Social Media management and basic computer skills.
- High school diploma or equivalent (Bachelor’s degree preferred).
- Experience: 0-1 years in a similar role preferred.
Pay: ₹12,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
- Higher Secondary(12th Pass) (Preferred)
- Technical support: 1 year (Preferred)
- tele sales: 1 year (Preferred)
- total work: 1 year (Preferred)
- Hindi (Preferred)
- English (Preferred)
We regret to inform you that this job opportunity is no longer available
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