Jaglax Homes in Siolim Goa is seeking a meticulous Reservation Associate to join our dynamic reservation team. In this role, you will play a pivotal part in providing exceptional planning and booking services, while assisting customers with inquiries about our offerings. Roles and Responsibilities: - Assist customers by providing detailed information about our services. - Make reservations tailored to customers' specific requirements and budget. - Check availability based on customers' desired travel dates. - Help customers plan their itineraries by recommending local attractions. - Process payments and send confirmation details promptly. - Address and resolve any issues or concerns related to bookings. - Promote and upsell additional services or packages as appropriate. - Guide customers through the reservation process and answer inquiries effectively. - Support customers with reservation changes or cancellations. Requirements: - Excellent communication skills, both verbal and written. - Strong multitasking and time-management abilities, with a focus on task prioritization. - Proficiency in Microsoft Office suite (Word, Excel, Outlook). - Experience in data entry is preferred. - Availability for after-hours bookings as required. - Freshers located in Goa are encouraged to apply. Job Type: Full-time Pay: From ₹15,000.00 per month Benefits: