Principal Hyperion EPM Infra administrator

October 16, 2024

Oracle

FULL TIME

This position is for an experienced professional with a hands-on EPM infra-administration background in the Oracle Hyperion (on-prem) suite of products. Primary responsibilities include managing day-to-day operations, end-user support, and supporting project initiatives across the EPM platform. This position will partner closely with functional teams to solve complex business issues and design scalable system solutions. This is a highly visible role and will be critical in solidifying a "best-in-class" EPM solution for the company.
Ideal candidate understands not only the concepts of Hyperion but also how they apply to the day-to-day processes of a Production business environment. Responsible for supporting critical business operations. Works independently to provide quality services to multiple customer engagements. Performs varied and complex duties and tasks that need independent judgment to support Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Experience in EPM cloud is a big plus.

Career Level - IC4

This position is for an experienced professional with a hands-on EPM infra administration background in the Oracle Hyperion (on-prem) suite of products. Primary responsibilities include managing day-to-day operations, end-user support, and supporting project initiatives across the EPM platform. This position will partner closely with functional teams to solve complex business issues and design scalable system solutions. This is a highly visible role and will be critical in solidifying a "best-in-class" EPM solution for the company.
Ideal candidate understands not only the concepts of Hyperion but also how they apply to the day-to-day processes of a Production business environment. Responsible for supporting critical business operations. Works independently to provide quality services to multiple customer engagements. Performs varied and complex duties and tasks that need independent judgment to support Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Experience in EPM cloud is a big plus.

Responsibilities

Analyze functional and operational issues reported by the customer with their Oracle EPM/Hyperion environment and provide the solution or workaround on time
Analyze user requirements to develop, implement, and support Oracle’s global infrastructure.
Manage operations and end-user support of Hyperion EPM 11x platform: HFM, ERPi, FDM, Planning, Essbase, Essbase Studio, ODI, and Financial Reports
Troubleshooting integration and data issue across various Hyperion applications and boundary systems
Coordinate operational handover with global support teams
Assist Business Partners With Application Issues, Configuration And Administration Issues.
Proactively monitor and streamline tasks and procedures following company standards
Work interdependently with technical infrastructure teams, application teams, and business units to ensure service delivery is meeting business objectives
Establish and perform standard operational policies and procedures
Coordinate monthly/quarterly patching activities with Infra teams
Coordinate and perform monthly deployments/release in collaboration with functional teams
Monitor, analyze and tune Hyperion system performance as required
Modify/tune existing batch scripts, VB scripts, consolidation/business rules, and Essbase calc scripts
Participate in system testing, data validations, and stress testing of new enhancements/features
Manage daily terminations from Hyperion systems per SOX requirements
Create technical documentation, including data flow charts, system diagrams, formulas and methods for solving business problems, incorporating infrastructure requirements and interfaces.
Update/create end user training documents for HFM and Hyperion Planning/Essbase (including forms, grids, Smart View etc)
Take on various roles regarding project initiatives while following strict deadlines
Provide Business Continuity And Disaster Recovery Solutions For Hyperion Environment, Including: Disaster Recovery Testing, Backups, And Recovery Policies And Procedures.
Responsible for improving technical process and developing new processes to improve Oracle support for customers.
Work with Project Manager and customer implementation team to make sure Hyperion project is on track and there are no technical issues in customer Hyperion environments.
Provide Mentoring And Cross-training To Peers And Interdependent Team Members.
Setup new releases of Hyperion application on internal lab environment, devise architecture & standards before these release become customer ready.
Collaborate with offshore team members and business customers globally
Customer Management
Ability to understand customer urgency and sensitivity of the problem
Strong Verbal and Written communication skills
Ability to speak confidently and communicate clearly with the customer
Strong Adherence to Process and be process champion

Requirements :

Knowledge of Hyperion/EPM 11.1.2.4, 11.2.x
Experience of Hyperion EPMA, Workspace, HFM, ERPi, Hyperion Planning, Essbase (BSO/ASO), FDMEE/ODI, Essbase Studio & Smartview is a must.
Hands-on experience with Installation of Hyperion 11.2.x/11.1.2.4 on Linux/Windows OS
Experience with upgrade of Hyperion application from 11.1.2.3 to 11.1.2.4/11.2.x
Experience with Migration of on-premise Planning & HFM application to OCI
Knowledge of Oracle 12c/19c database
Experience with setting up Hyperion application with Oracle Database and management of Oracle DB
Knowledge of Weblogic application server
Performance tuning with Hyperion Planning & HFM
In-depth experience with Migration of Hyperion Planning/HFM/FDMEE from one environment to another
Knowledge of User Management in Hyperion and Integrating them with OID, LDAP and MSAD Server
Hands-on experience and troubleshooting performance issues with Hyperion
Knowledge of Oracle Cloud Infrastructure (OCI) Services like LBaa S, Compute, NSGs, Security List, Gateways
Knowledge of Ansible, Terraform & other Cloud scripting solutions is a plus
Working Knowledge on Linux platform desirable
Customer Support and/or consulting experience preferable
Experience in the use of other Oracle Products
Experience in cloud EPM solutions a big plus
Understanding of HFM consolidation rules, data forms/grids, reports and journals
Expertise in Essbase calc scripting and Max L batch scripting
Experience with Hyperion clustered environments and VM infrastructure is a plus
Expertise with Hyperion system tools for monitoring, testing, performance tuning, and debugging.
Strong understanding of Windows Server, Active Directory & network technologies is important
Must have a strong desire for process improvement and automation
Manage time efficiently with the capacity to handle multiple tasks concurrently under minimal supervision
Experience with high levels of accountability; demonstrated initiative, innovation, and flexibility
Excellent verbal, written, and interpersonal skills
Must be a team player and be able to build consensus with others team members
Hyperion certification is preferred but not required
Ability to work well in a demanding customer environment and delight customers
Highly motivated and work well as part of a team. Confidence to integrate yourself within an established team
Responsible for ensuring that best practice standards and methods are applied as appropriate
Bachelor's Degree in Computer Science, Engineering, MIS, or related experience

Skills (good to have)
Knowledge of Service Now, SRs, RFCs, and My Oracle Support will be a plus
Knowledge of OAC-Essbase, Essbase 19c and Essbase 21c will be a plus
Implementation experience in DRM
EPMA to DRM migration for Hyperion 11.1.2.x to 11.2.x

Diversity & Inclusion:
An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.
In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. .
Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.
At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.
That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.

We regret to inform you that this job opportunity is no longer available