Job Opportunities in India
October 16, 2024
Eon Infotech Ltd
Patiala
OTHER & FULL TIME
Operations Support Executive
Eon Infotech Ltd. is seeking a motivated Operations Support Executive with strong operational and managerial skills. The ideal candidate will efficiently manage customer interactions, field staff, and technical support operations while ensuring timely issue resolution.
Essential Skills:
Pay: ₹11,000.00 - ₹13,000.00 per month
Benefits:
Speak with the employer
+91 9115104460
Essential Skills:
- Customer Management
- Team and Field Staff Management
- Work Planning & Scheduling
- Strong verbal & written communication
- Problem-solving abilities under pressure
- Proficiency in MS-Office/Open Office and Google Maps
- Knowledge of Telecom or Vehicle Electronics
- Experience with client calls & complaint handling
- Manage the Customer Service Field Team and Support Technicians
- Professionally handle customer calls and resolve complaints
- Coordinate with clients, the production team, and management
- Monitor Vehicle Tracking System (VTS) devices through dashboards, MIS, and web apps
- Plan replacements and maintenance for faulty devices
- Conduct customer training sessions on VTS operations and report generation
- Perform GPS data analysis
- Update information systems and maintain accurate records
- Report progress and status updates to both customers and internal teams
- Assist with other VTS-related activities as required by the client
- Graduate in any discipline with a one-year computer diploma, or a Degree in Electronics & Communication, Mechanical, or equivalent.
- 0 to 2 years of experience as an Operations Support Executive (Freshers are welcome to apply)
- Must have personal conveyance for commuting
- Shift-Day/Night
Pay: ₹11,000.00 - ₹13,000.00 per month
Benefits:
- Provident Fund
- Day shift
- Performance bonus
- Driving Licence and two-wheeler (Preferred)
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Speak with the employer
+91 9115104460
We regret to inform you that this job opportunity is no longer available
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