Job Opportunities in India


September 11, 2024

Eon Infotech Ltd

Patiala

OTHER & FULL TIME


Operations Executive

Essential Skills
- Customer Management
- Team / Field Staff Management
- Planning & Scheduling of team work
- Good verbal & written communication skill
- Active problem solving skills
- Ability to handle pressure
- Knowledge of Open Office / MS-Office, Google Map
Desired Skills
- Knowledge about Telecom/Vehicle Electronics
- Client call & complaint handling
Role/Responsibilities:
- Managing Customer Service Field Team / Support technicians
- Attending customer calls and complaints professionally
- Coordinating with client, production team and management
- Proactively monitoring of VTS devices through dashboard/MIS/Web App
- Planning replacement / maintenance of faulty devices
- Conducting customer trainings on VTS front-end operations/reports generations.
- GPS Data Analysis
- Updating Information Systems
- Reporting Progress / Status to customer and other concerned @EON
- Other relevant activities related to VTS Operations and desired by client
Qualification:
Graduate in any discipline with one year computer diploma or Degree in Electronics & Communication / Mechanical / equivalent
Experience- Fresher to 2 years
Specific details,
-Must have own conveyance,
-Posting at PRTC Control Room, Patiala Duty in Shift (Day/Night)
Job Types: Full-time, Permanent
Pay: ₹10,000.00 - ₹12,000.00 per month
Benefits:
  • Provident Fund
Schedule:
  • Rotational shift
Supplemental Pay:
  • Performance bonus
Ability to commute/relocate:
  • Patiala, Punjab: Reliably commute or planning to relocate before starting work (Preferred)
License/Certification:
  • Driving Licence and Bike (Preferred)
Shift availability:
  • Day Shift (Preferred)
  • Night Shift (Preferred)
  • Overnight Shift (Preferred)
Work Location: In person

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