Job Opportunities in India

Essential Skills
- Customer Management
- Team / Field Staff Management
- Planning & Scheduling of team work
- Good verbal & written communication skill
- Active problem solving skills
- Ability to handle pressure
- Knowledge of Open Office / MS-Office, Google Map
Desired Skills
- Knowledge about Telecom/Vehicle Electronics
- Client call & complaint handling
Role/Responsibilities:
- Managing Customer Service Field Team / Support technicians
- Attending customer calls and complaints professionally
- Coordinating with client, production team and management
- Proactively monitoring of VTS devices through dashboard/MIS/Web App
- Planning replacement / maintenance of faulty devices
- Conducting customer trainings on VTS front-end operations/reports generations.
- GPS Data Analysis
- Updating Information Systems
- Reporting Progress / Status to customer and other concerned @EON
- Other relevant activities related to VTS Operations and desired by client
Qualification:
Graduate in any discipline with one year computer diploma or Degree in Electronics & Communication / Mechanical / equivalent
Experience- Fresher to 2 years
Specific details,
-Must have own conveyance,
-Posting at PRTC Control Room, Patiala Duty in Shift (Day/Night)
Job Types: Full-time, Permanent
Pay: ₹10,000.00 - ₹12,000.00 per month
Benefits:

• Provident Fund

Schedule:

• Rotational shift

Supplemental Pay:

• Performance bonus

Ability to commute/relocate:

• Patiala, Punjab: Reliably commute or planning to relocate before starting work (Preferred)

License/Certification:

• Driving Licence and Bike (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person