JOB SUMMARY The selected candidate would assist the Operations Coordinator in handling inbound telephonic, e-mail & social-media based queries, make outbound communication and innovatively use social media as instructed; communicate withthe company's teachers & students, with the aim to resolve issues in conjunction with in-house technical, creative, marketing and R&D teams. JOB DESCRIPTION · Handling inbound in-situ, telephonic, e-mail & social media-based queries of leads and company's teachers & students. · Resolve issues in conjunction with the in-house technical, creative, marketing and R&D teams. · Maintain relevant databases, and generate MIS as required for analysis. REQUIRED SKILLS & QUALIFICATIONS · Ability to thoroughly understand the brand, its products & services. · Excellent written and verbal communication skills in English. · Good verbal communication skills in Hindi & Marathi. · Ability to listen, empathize & analyze. · Good problem-solving & people skills. · Enthusiasm to achieve the organization's goals. BENEFITS · A fair chance at full employment, based upon performance during the internship. · An opportunity to get hands-on experience in operations, and to become a full-stack operations professional. · A highly collaborative, typical 'start-up' type environment that pushes you to think beyond your boundaries and keeps you on your toes. · An open forum for expression of ideas.
Job Type: Internship
Contract length: 6 months
Pay: ₹10,000.00 per month Benefits:
Paid sick time
Paid time off
Schedule:
Day shift
Application Question(s):
Do you live in Thane city?
Are you available to join immediately if selected?