Job Title: Operation Executive - Tourism and Travel Industry Location: Calicut , Kerala
Salary Range: ₹15,000 - ₹30,000
Job Summary: We are looking for a dynamic and bilingual (Hindi and English) Operation Executive to join our travel and tourism team. The ideal candidate will manage day-to-day operations, handle bookings, and coordinate with clients and suppliers, ensuring smooth and efficient travel services. Strong communication skills in both Hindi and English are essential for this role, as it involves interacting with diverse customers and partners. Key Responsibilities:
Manage daily travel bookings (flights, hotels, transport) and related services.
Create and customize itineraries based on client needs and preferences.
Coordinate with vendors (hotels, transport providers, tour operators) to confirm bookings and ensure smooth execution.
Communicate effectively with clients and partners in both Hindi and English.
Handle customer inquiries, resolve issues, and provide timely support during their travel.
Ensure that travel documents (tickets, visas, etc.) are accurate and delivered on time.
Maintain accurate records of all transactions, bookings, and client interactions.
Assist in organizing group tours, events, and excursions.
Keep up with the latest trends and updates in the tourism industry.
Requirements:
Fluency in Hindi and English (both spoken and written).
Strong communication and interpersonal skills.
Ability to manage multiple tasks with attention to detail.
Proficiency in MS Office and travel management software.
Freshers with relevant educational qualifications are welcome to apply, though experience is preferred.
Preferred Qualifications:
Previous experience in the tourism and travel industry is an advantage.
Knowledge of online booking systems and travel regulations.