We are seeking a highly motivated and organised Operations Coordinator to join our team. In this role, you will play a crucial part in ensuring the smooth running of our operations by managing internal and external stakeholder relations and efficiently handling queries and escalations. Responsibilities: · Manage internal and external stakeholder relationships, fostering positive and productive communication. · Efficiently handle queries and escalations, providing timely and accurate resolutions. · Maintain accurate records and documentation. · Contribute to the continuous improvement of operational processes. · Collaborate effectively with colleagues across different departments. Required Skills: · Minimum 1 years’ experience as an Operations Coordinator or Customer Support Executive. · Excellent communication skills (oral and written). · Proactive and ability to work independently and collaboratively. · Strong problem-solving and analytical skills. · Ability to prioritize tasks and manage multiple deadlines effectively. · Proficiency in Microsoft Office Suite. Benefits: · Competitive salary and benefits package (3.6 LPA to 4.8 LPA). · Exposure to international process. · Opportunity to work in a dynamic and fast-paced environment. · Be part of a supportive and collaborative team. · Career development opportunities within a growing company. · Health insurance cover. · Double pay on a certain number of days of the year as per company policy. · Work anniversary bonus. Essential perks like a Provident Fund and health insurance are available, as well as double pay on prime days If you're looking for a rewarding career as an Operations Coordinator with a company that values its employees, look no further than Bard Wood Support Services. Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: