August 27, 2024

IHCL

Junior Sous Chef

Job Responsibilities

The Junior Sous Chef assits the Sous Chef in the food & beverage/culinary operations. The position ensures Food Production Operations meet the brand’s standards, targets customer needs, ensures associate satisfaction, focuses on growing revenues, maximizes the financial performance of the department and oversees the development & implementation of the departmental strategies.
The Junior Sous Chef is required to follow the hotel-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer, resulting in creating an iconic and profitable hotel.

Job Requirements

Strategy Development and Planning

Understands the hotel annual business strategy.

Follows departmental goals and strategies and ensure alignment with the hotel business strategy.

Conducts periodic competition analysis and plans tactical strategies to increase and maintain a leading share in the market.

Financials & Resource Management

Manages and allocates resources to optimize cost in line with targets and conducts periodic reviews.

Monitors the procurement of various items for all the restaurants based on stock levels and usage in the kitchens.

Follows the set standards with regards to wastage, spoilage records, consumption record of all the restaurants.

Monitors the quality of raw materials and ensure indents are in line with the food cost budgets of the restaurant.

Assists in sourcing best products constantly and aim to improve quality by developing purchase specifications for products.

Process

Manages the kitchen shift operations and ensures compliance with all the set policies, standards and procedures

Conducts regular manager and departmental staff meetings to ensure an effective two-way communication process is followed.

Inspects the equipment condition on a regualar basis and informs the Sous Chef if a replacement is required.

Inspects the kitchen areas regularly to note and immediately rectify operational flaws if any.

Estimates daily production needs on a weekly basis and communicates production needs to the Sous Chef.

Assists Sous Chef with all kitchen operations and preparation.

Ensures quality consistency of mise-en-place, finished food and ensures that team members are assigned to carry out tasks as per standard recipe in the kitchens.

Assists in determining how food should be presented and creates decorative food displays

Ensures standard recipe and brand standard specifics, portion control and wastage control processes are followed by the team members.

Ensures relevant buffet displays or set ups are done as per operational needs.

Ensures short supplies and non-available ingredients are procured by the Materials Department.

Customer

Reviews guest feedback on Trust You (Guest Email Feedback System) and on Social Media Platforms and ensures appropriate corrective action is taken

Develops creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results

Reviews the arrival list every day and ensures guest preferences of repeat guests, VIPs, Inner-circle and Chambers Members are communicated and delivered by the concerned departments.

Assists in developing new a la carte and buffet menus for the restaurants, keeping in mind current trends in food and competition analysis.

Enhancing culinary experiences by customizing and innovating new concepts like Food Festivals.

People

Drives set restaurants goals which is in line with the department strategies. Communicates goals, conducts Job-Chats (quarterly performance reviews), analyses performance and provides relevant input to Sous Chef for training programs.

Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills in consultation with Sous Chef.

Escalates misconduct by the team member to the HOD and participates in the disciplinary procedure. Must adhere to the standards of Tata Code of Conduct and values of IHCL

Conducts training as per the training calendar and recommends suitable training programs to address individual capability gaps to the Sous Chef. Participates in the certification of team members in key skills. Ensures self and team members attend appropriate core training classes

Maintains a culture of recognition by actively participating in the STARS (Special Thanks and Recognition System) Program

Demonstrate a culture of Trust, Awareness and Joy by conducting departmental meetings, reviewing V-Connect feedback, drawing and implementing suitable action plans in consultation with the Executive Sous Chef.

Approves duty rosters prepared by Chef de Partie and leaves of direct reportees.

Audit And Compliance

Ensures full compliance to Safety/Hygiene and TPAM (Taj Positive Assurance Model) and takes corrective measures.

Ensures storage, labelling and shelf life norms are done as per FSSAI (Food Safety and Standard Authority of India) guidelines.

Monitors the entire shop floor operations and conduct random checks on all processes to ensure hygiene, quality and adherence to standards.

Follows the internal audit checklists as per the IHCL Safety Guidelines.

Adheres to all departmental legal compliances.

Safety

Identifies risks and develops HIRA (Hazard Identification and Risk Assessment).

Ensure adherence to HACCP systems, Critical Control Points, OPRPS and control measures in the FSMS systems are verified and documented and validated.

Adheres to roles and responsibilities pertaining to safety as defined by the hotel from time to time as per the PCM (Progressive Consequence Management) SOP and IMBC (Incident Management and Business Continuity)