Job Opportunities in India


October 16, 2024

SmartNode

FULL TIME


Jr. IT Administrator cum IT Operations

Key Responsibilities:
  • Provide IT support for Windows, Mac, and Zoho Workspace platforms.
  • Troubleshoot and resolve hardware and software issues across different systems.
  • Assist with basic configuration and troubleshooting of routers and networking devices.
  • Offer telephonic support for networking issues to channel partners.
  • Ensure proper setup and configuration of systems, particularly laptops, before handing them over to users.
  • Handle incoming support calls, provide solutions either on-site or over the phone.
  • Maintain detailed documentation of support calls and actions taken.
  • Continuously explore new solutions and techniques for on-site troubleshooting and support.
Required Qualifications:
  • Education: B.Tech in IT, Computer Science, or any related field.
  • Experience: 2 to 4 years of experience in IT support or a related role.
Required Skills:
  • Strong knowledge of Windows and Mac operating systems.
  • Familiarity with Zoho Workspace.
  • Experience troubleshooting hardware and software issues.
  • Basic configuration and troubleshooting of networking devices like routers.
  • Ability to provide remote telephonic support and guidance to clients and channel partners.
  • Strong documentation skills with the ability to log solutions and findings.
  • Effective problem-solving abilities and critical thinking.
Location:
  • Vadodara, Gujarat
Work Environment:
  • Office-based role.
Job Type: Full-time
Pay: ₹17,000.00 - ₹25,000.00 per month
Schedule:
  • Day shift
Experience:
  • total work: 2 years (Preferred)
Work Location: In person

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