Job Opportunities in India
September 25, 2024
WHISPERING CAFE
FULL TIME
Guest Service Associate
Job Role: Guest Service Associate
Vacancies: 2
Candidate Location: Applicants who are local residents in Goa will be given a special preference
Job Location: Carona, Aldona, Goa
Key Responsibilities:
Salary after probation: Based on performance and willingness to work for at least a year
Training/ probation period: 3 months
Accommodation/Assistance in finding accommodation: Yes
Benefits:
· 3 meals provided on work days
· Share on service charges + tips (distributed every 2 months)
Selection Process:
· Personal Interview (in person/online)
· 1 week trial
· Final Interview & Selection
Job Type: Full-time
Pay: From ₹12,000.00 per month
Benefits:
Vacancies: 2
Candidate Location: Applicants who are local residents in Goa will be given a special preference
Job Location: Carona, Aldona, Goa
Key Responsibilities:
- Greet and seat guests promptly and courteously
- Cleaning and setting tables and placing seasonal decorations, candles, and table cloths
- Welcoming customers, seating them, serving them water or refilling their glasses, and delivering beverages from the bartender
- Serve food and beverages to guests in a timely and efficient manner
- Keeping menus clean and presenting them to customers
- Stocking wait staff serving stations with napkins, utensils, trays, and condiments, and assisting the wait staff with all aspects of service
- Clearing tables and preparing them for the next customers
- Assisting in cleaning and opening or closing tasks
- Scraping food from dirty dishes, pots, pans, plates, flatware, and glasses, washing dirty dishes, and putting them away
- Transporting used linen to or from the laundry or housekeeping section
- Upsell food and beverage items by highlighting specials, seasonal offerings, and menu pairings
- Maintain cleanliness and organization of dining areas, including table settings and service stations
- Collaborate with kitchen and bar staff to ensure accurate and timely delivery of orders
- Stay informed about menu changes, new items, and seasonal promotions
- Participate in team meetings and training sessions as required
- Adhere to all health and safety regulations and standards
- Take personal responsibility for the service experience of all guests in your designated area
- Smile and greet all guests as they enter and exit the restaurant, even if they are not designated to your section
- Give guest service the highest priority
- Display professional behavior at all times
- Avoid offensive or impolite language
- Report any accidents / incidents to the Manager
- Follow-up on any guest questions or queries immediately and if you don't know the answer, check with your Manager
- Carry out any other reasonable duties and responsibilities as assigned
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice
- Proficiency in English and Hindi
- Excellent communication and interpersonal skills
- Strong customer service skills and ability to provide excellent guest experience
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Knowledge of food and beverage trends, menu items
- Attention to detail and ability to work with minimal supervision
- Availability to work on a break shift, including weekends and holidays
- Basic math skills and ability to handle cash transactions
- Physical stamina to stand for long periods and lift heavy trays
- Willing to work in a break shift
- Valid Bike License
Salary after probation: Based on performance and willingness to work for at least a year
Training/ probation period: 3 months
Accommodation/Assistance in finding accommodation: Yes
Benefits:
· 3 meals provided on work days
· Share on service charges + tips (distributed every 2 months)
Selection Process:
· Personal Interview (in person/online)
· 1 week trial
· Final Interview & Selection
Job Type: Full-time
Pay: From ₹12,000.00 per month
Benefits:
- Food provided
- Day shift
- total work: 1 year (Preferred)
- Bike license (Required)
- Goa, Goa (Required)
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